Dell-Jimmy_P's dashboard

Dell-Jimmy_P replied on March 09, 2009 22:53 to the problem "E228WFP screen goes blank, TS unhelpful" in Dell:

The only solution is to contact support. If you purchased the monitor with a system use the service tag of the system, if not go to the Dell Community forums and send me a private message.

Dell-Jimmy_P replied on March 02, 2009 13:11 to the problem "Monitor Died" in Dell:

Jerry
If you can log onto the Dell forums and send me a private message with you contact information I sould be able to help you.

A comment on the problem "E228WFP screen goes blank, TS unhelpful" in Dell:

I you would go to the Dell forums and send me a private message I can help you. – Dell-Jimmy_P, on February 09, 2009 23:34

Dell-Jimmy_P replied on January 26, 2009 23:29 to the problem "E228WFP screen goes blank, TS unhelpful" in Dell:

I looked at the case and it has been set up, Let me know if it goes OK when you receive it. Again sorry for all the hassle, you shouldn't have had to talk to 6 differant people to get this done.

Dell-Jimmy_P replied on January 26, 2009 22:43 to the problem "E228WFP screen goes blank, TS unhelpful" in Dell:

I'm glad it got taken care of though I wish it would have been a more pleasant experience. Let me know if I can be of any help.

Dell-Jimmy_P replied on January 26, 2009 16:17 to the problem "E228WFP screen goes blank, TS unhelpful" in Dell:

Did you purchase this monitor with a system, if so you can use the service tag of the system to contact support. Where are you located, if you are in the US I may be able to help you?

Dell-Jimmy_P replied on January 23, 2009 17:47 to the question "Dell you gone to far, your former customer." in Dell:

Sorry, we have very strict rules, as far a language goes. On the bright side as long as you stay within the terms of service you can pretty much say anything you want.

Dell-Jimmy_P replied on January 23, 2009 16:39 to the question "Dell you gone to far, your former customer." in Dell:

Freedom of speech does not cover coming into someone’s house and cussing in front of the kids.
The Dell community Forum is our house and we have users who are under age.

Dell-Jimmy_P replied on December 15, 2008 17:00 to the problem "Lost Monitor Power" in Dell:

Use this trouble shooting tree to try and resolve the problem.

http://support.dell.com/support/topic...

Dell-Jimmy_P replied on December 12, 2008 23:24 to the problem "Lost Monitor Power" in Dell:

Is it completely off (no lights) or just the screen went blank?

Dell-Jimmy_P replied on September 02, 2008 13:06 to the problem "Dell Hell Lives! Can't get Video card replacement" in Dell:

I'm Glad we could help.

Dell-Jimmy_P replied on August 23, 2008 00:02 to the problem "Dell Hell Lives! Can't get Video card replacement" in Dell:

The part generated a DHL waybill which means it is shipping tonight, hopefully you will be taken care of in the next day or two.

A comment on the problem "Dell return policy unfair!" in Dell:

Have you tried using our unresolved issue link? http://support.dell.com/support/topic... – Dell-Jimmy_P, on August 21, 2008 17:42

A comment on the problem "Dell return policy unfair!" in Dell:

I sent you an e-mail to the AOL address we have on record. – Dell-Jimmy_P, on August 20, 2008 21:50

Dell-Jimmy_P replied on August 19, 2008 23:59 to the problem "Shipper stole computer but Dell punishes Me!" in Dell:

Glad to hear it.

A comment on the problem "Dell return policy unfair!" in Dell:

Normally when you get the wrong item and realize it doesn't fit you would call right away, why did you wait three months? Do you need an adapter, it may be a lot easier to exchange it for the correct card then getting someone to approve a refund after three months? – Dell-Jimmy_P, on August 19, 2008 21:07

Dell-Jimmy_P replied on August 14, 2008 20:51 to the discussion "Ethical Business T&Cs" in Dell:

They told me they have already talked to you before I e-mailed them and they would not accept a return. Wish I could of been more help.

Dell-Jimmy_P replied on August 13, 2008 21:33 to the problem "Shipper stole computer but Dell punishes Me!" in Dell:

Send me an e-mail at customer_advocate@dell.com with Attn: Jimmy P in the header and I'll e-mail it to you. We can't post privlaged information in a public forum.

Dell-Jimmy_P replied on August 13, 2008 21:06 to the problem "Shipper stole computer but Dell punishes Me!" in Dell:

I checked on this and it appears DHL tried to deliver the system today and you were not at home.

Dell-Jimmy_P replied on August 08, 2008 22:52 to the problem "Dell return policy unfair!" in Dell:

Sue where are you located?