Denny Swindle's dashboard

Denny Swindle replied on October 21, 2009 14:14 to the problem "Feeds a day late" in Brightwurks:

Hey john010117 -

As far as we know, everything has been (and is) working properly.

If you can email us directly at help@feedmyinbox.com and let us know the email address you use on FeedMyInbox, we'll be happy to investigate the issue to see if there is anything happening!

THANKS

Denny Swindle set one of Denny Swindle's replies as an official response to "Feeds containing | (pipe) character broken" in Brightwurks

Denny Swindle replied on October 05, 2009 15:21 to the problem "Feeds containing | (pipe) character broken" in Brightwurks:

Hello GDorn -

We have deployed a fix to resolve the issue you've found. Please try again and let us know how it goes.

Thanks

Denny Swindle replied on September 17, 2009 14:50 to the question "Suggestion: Remove Date from Subject" in Brightwurks:

Hello, we definitely like your idea. We are busy working on some new features for Feed My Inbox, one of which will allow you to customize the subject line of your email. Stay tuned to our blog at http://www.brightwurks.com/ to find out when the new features will be launched!

Denny Swindle started following the idea "Mark as Fixed" in Brightwurks.

Denny Swindle replied on May 13, 2009 14:14 to the problem "http 500 error testing out your service" in Brightwurks:

Hey David -

We're certainly glad to help find a solution. And I think we may have one.

What is the main URL your site? What are the URLs of the feeds you want users to be able to pick from when they sign up for your site?

Can you email us directly at help@feedmyinbox.com with that information?

Thanks

Denny Swindle replied on March 18, 2009 18:16 to the problem "Hi! Is there a reason why I didn't receive my email feeds today?" in Brightwurks:

Hello Briena -

If you can email us directly at help@feedmyinbox.com and supply us with the email address tied to your subscriptions, I can find out if there is a problem and what is happening.

Thanks

Denny Swindle replied on March 03, 2009 13:45 to the question "Can't unsubscribe" in Brightwurks:

Hello Sarah -

Sorry to hear about the issues with your phone. We've been thinking about offering a "text-only" version of all emails. You would have the option to specify if you want the full-blown HTML version, or if sending to a phone, perhaps the text-only version might be a better fit.

For now, we can either unsubscribe you or change your email address. We would prefer you to stay with us and simply change your email address.

If you switch your email address, we have an optional account mechanism whereby you can create a password and manage your feeds, update your own email address, export your feeds, etc.

Either way, email us directly at help@feedmyinbox.com and let us know. If you decide to change your email address, just let us know what email address you want to switch from and what email address to switch to.

Thanks

Denny Swindle replied on March 01, 2009 19:29 to the idea "Customise your feeds." in Brightwurks:

Thanks for the idea! We have several planned enhancements coming, so stay tuned to our company blog for new feature announcements:

http://www.brightwurks.com/

Thanks!

Denny Swindle set one of Denny Swindle's replies as an official response to "OPML FILE" in Brightwurks

Denny Swindle replied on March 01, 2009 19:27 to the question "OPML FILE" in Brightwurks:

Hello Briena -

We do have OPML importing capabilities privately available (still in testing mode). If you would like to send us your OPML file, along with the email address you want to use for your subscriptions, we can import the OPML file for you. You can send directly to us via:

help@feedmyinbox.com

Thanks

Denny Swindle replied on February 24, 2009 01:24 to the question "Hi, are users able to get an OPML of all the feeds that they subscribe to?" in Brightwurks:

Hello,

Be sure to watch and/or subscribe to our company blog: http://www.brightwurks.com/ Within the next couple of days, we'll be launching a new accounts administration dashboard where you'll be able to manage your feeds. The new functionality will be announced on our blog when it's available.

Denny Swindle set one of Denny Swindle's replies as an official response to "Getting Unwanted Ferequent Emails by FeedMyInbox" in Brightwurks

Denny Swindle set one of Denny Swindle's replies as an official response to "Fix it please! i not received mail feeds" in Brightwurks

Denny Swindle replied on February 24, 2009 01:22 to the problem "Fix it please! i not received mail feeds" in Brightwurks:

Hello,

Unfortunately, we experienced a server issue over the weekend. This issue resulted in:
1) Some users didn't receive any emails for 1-2 days
2) Other users received multiple copies of the same email

The server issue has since been resolved and everything should be back on track by tomorrow morning (Tues 2/24/2009).

Be sure to watch and/or subscribe to our company blog: http://www.brightwurks.com/ Within the next couple of days, we'll be launching a new accounts administration dashboard where you'll be able to manage your feeds. The new functionality will be announced on our blog when it's available.

Sorry for any inconvenience this issue may have caused!

Denny Swindle replied on February 24, 2009 01:21 to the question "How do I see all the fees I have subscribed to?" in Brightwurks:

wibbler,

Be sure to watch and/or subscribe to our company blog: http://www.brightwurks.com/ Within the next couple of days, we'll be launching a new accounts administration dashboard where you'll be able to see and/or manage your feeds. The new functionality will be announced on our blog when it's available.

Denny Swindle replied on February 24, 2009 01:19 to the problem "Getting Unwanted Ferequent Emails by FeedMyInbox" in Brightwurks:

Hello,

Unfortunately, we experienced a server issue over the weekend. This issue resulted in:
1) Some users didn't receive any emails for 1-2 days
2) Other users received multiple copies of the same email

The server issue has since been resolved and everything should be back on track by tomorrow morning (Tues 2/24/2009).

Be sure to watch and/or subscribe to our company blog: http://www.brightwurks.com/ Within the next couple of days, we'll be launching a new accounts administration dashboard where you'll be able to manage your feeds. The new functionality will be announced on our blog when it's available.

Sorry for any inconvenience this issue may have caused!

Denny Swindle replied on February 09, 2009 15:39 to the question "Can I keep track of how many people subscribed to my site?" in Brightwurks:

Hello,

Our goal is to create an administrative area where site owners can login and see statistics pertaining to their site's feed. This feature is on our list of planned enhancements but no ETA as of yet. I encourage you to watch our company blog for any Feed My Inbox annoucements: http://www.brightwurks.com/.

In the meantime, if you would like to send us a direct email at help@feedmyinbox.com and provide the URL to your site and/or feed, I would be happy to send you some details pertaining to your subscribers.

Denny Swindle replied on February 02, 2009 18:00 to the question "How do I see all the fees I have subscribed to?" in Brightwurks:

Hello,

We will be creating a dashboard feature allowing you to login and manage your feeds. That feature is on our list of planned enhancements but no ETA as of yet. I encourage you to watch our company blog for any Feed My Inbox annoucements: http://www.brightwurks.com/.

In the meantime, if you would like to send us a direct email at help@feedmyinbox.com and give us your email address, I would be happy to tell you what feeds you have currently subscribed.

Thanks

Denny Swindle replied on January 28, 2009 22:44 to the problem "No email from a Yahoo Pipe URL" in Brightwurks:

Hello Kuty -

Thanks for alerting us to this issue. However, I need your email address (that you use for Feed My Inbox) so I can track the feed(s) and see what is happening. Can you please send us a direct email to help@feedmyinbox.com and let me know your email address so I can start to track down the issue.

Thanks