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Diana replied on September 22, 2009 13:04 to the problem "Silverlight download doesn't work" in Microsoft Live Labs:

I wondered if that might be the case. Thanks for the help.

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Diana marked one of Nathanael Lawrence's replies in Microsoft Live Labs as useful. Nathanael Lawrence replied to the problem "Silverlight download doesn't work".
Diana replied on September 22, 2009 11:43 to the problem "Silverlight download doesn't work" in Microsoft Live Labs:

That site also prompts me to download Silverlight...it says "click to upgrade the plugin," but I'm pretty sure I already downloaded the latest possible version, so I don't know why I would need an upgrade.

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Diana reported a problem in Microsoft Live Labs on September 21, 2009 15:45:

Silverlight download doesn't work
I clicked on a synth to view it. It took me to the Silverlight page. I have a Mac (iBook G4) running OS X 10.4.11. I checked the system requirements and it seemed all was in order. I downloaded Silverlight, completed the installation, restarted Firefox and...clicking on a synth still takes me to the download page. Even though I have already downloaded it. I tried restarting Firefox again and re-opening the installer and going through installation again, but to no avail. I cannot view synths and have no idea why. Please help.