Dustin's dashboard

Mint is a business - they exist to make money. As you're pointing out, we are their customers. This is where their customer service exists.

This particular customer is greatly dissatisfied with the company's unwillingness to either satisfy his needs, or allow someone else to satisfy his needs with the data he'd already provided mint in good faith.

This customer, and many like him, are the reason this business had a nine-figure sale. It's based on the speculation that customers will continue to supply them with detailed financial information. That will not happen if they continue to ignore their customers' needs. – Dustin, on February 04, 2010 18:40

This has been an open item in the forum for a year and a half, and here for about five months.

A couple of days before this was opened, I suggest that you guys at the very least provide some basic documentation of your (presumably) secure API that the iPhone app uses so someone else can build something.

Something bad is better than nothing at all. This is the last app I don't have a replacement for on my Android phone.