Don's dashboard

Bruce
Select Tools | Accounts... from the menu.
Highlight the desired email account.
Click Properties.
Go to the Advanced tab.
Make sure Leave a copy of messages on server is selected.
Click OK.
Click the Close button.

If you get stuck google it there are tons of how to's on the subject.. – Don, on April 08, 2009 23:24

Wrong...In every POP3 client I've ever seen you can check an option to leave a copy of messages on the server. This way you can still use the webmail from any PC as you describe. In fact I setup Outlook on each of my home PC, Windows mobile phone, work PC, and my laptop to connect to my single comcast mail account. I get all my mail on each and I can still use comcast.net webmail if I need to. The only thing I don't get across all is the address book but I sync that with my phone – Don, on April 07, 2009 12:58

Bruce I never said they are right but the bottom line is Comcast does not care about you or me. They don't care about customer service, they care about market share and profit. You can get mad and protest about what you think is right all you want but the end result will remain the same. If the webmail ads truly bother you, as I was merelry pointing out to those who don't know. You get around it in <3minutes by setting up a POP3 email client to access you comcast mail account such as Outlook or Thunderbird. And have more and better features than smartzone – Don, on April 05, 2009 15:13

Again setup a POP3 email client for your comcast acct and you never have to open comcast.net again. Outlook Express comes preloaded with Windows, set it up and you'll never look back. No ads, no logons, no comcast useless crap, just your email. Plus if you set it to "leave mail on the server" you can still use comcast.net if you need to check your mail on the road. – Don, on April 04, 2009 19:11

You mean you want Comcast to admit there is a problem? Nah, its easier to blame it on the customers system and that way they don't have to worry about issuing credits. – Don, on April 04, 2009 19:04

This posted on Comcast Support Forum

"We are aware of a current outage impacting our email servers in PA (this is the main server and impact is throughout the country). This occurred after a power failure last night. We are in the process of routing traffic to alternate servers as we work to bring these servers back online. We also engaged with the company that built the servers."

Setup an email client like Outlook express for your comcast account. It's much better than using the comcast webmail. here is an eHow showing how to set it up...It's very easy. http://www.ehow.com/how_2175786_setup... – Don, on April 04, 2009 14:59

This problem has nothing to do with your browser or "Cookies". I cannot connect with a POP3 client either so that completely eliminates Mark's theory. The mail server is down. An uptime ETA would be nice. Funny as I type this the mail man hands me yet another piece of Comca$t junk mail. Well my "Comcast work place" is dead in its tracks at this point awesome!