Ryan Heneise's dashboard

Ryan Heneise started following the question "Can I Customize the look of the Feedback Widget?" in Get Satisfaction.

Ryan Heneise replied on September 26, 2008 19:22 to the discussion "New Feature: Online Donations" in Art of Mission:

Hi Travis,

Sorry again about the bumps in the road with PayPal. I tracked down a bug that was causing the fund to be sent incorrectly, so that should be fixed now.

I just sent a donation myself to be sure that it works, and it did complete successfully. Could you check your records to make sure that it all works? You should also have gotten an email notification of my donation.

Thanks!
Ryan

Ryan Heneise replied on September 23, 2008 19:28 to the discussion "New Feature: Online Donations" in Art of Mission:

Travis,

That's too bad - sorry that that donation didn't get recorded properly. There is no time delay - it should be recorded right away. From looking at the transaction details you posted, it looks like the fund is not getting set for some reason. I'll have a look at it. In the meantime, you can record the donation by hand for that donor, and it will show up in their records. Sorry again for the difficulty!

Ryan Heneise replied on September 23, 2008 13:40 to the idea "Feature requests..." in Art of Mission:

Great ideas Travis - yes, a fundraising widget is in the works. Stay tuned on this one.

As for a "mass change" feature - this is a bit more difficult, but I've added it to our feature requests. If enough people ask for it we'll consider adding it.

Thanks again!

Ryan Heneise replied on September 22, 2008 16:23 to the discussion "New Feature: Online Donations" in Art of Mission:

Hi Travis,

Right now we don't have a way to define a default fund; sorry about that.

However, in regards to your second question - having an option of which funds are "alive" for donations - that is actually already in place, but wasn't working because of a bug. Thanks for pointing it out - we've already deployed a fix. Now, when someone goes to your Donate Now page, they should only see your "2008 October Kraków" fund (and any others that you designate as "Public Funds".

Thanks for letting me know of this bug - hope this helps!

Ryan Heneise replied on September 17, 2008 01:17 to the discussion "New Feature: Online Donations" in Art of Mission:

Hi Travis - at this point donors do have to sign up for an account. This makes things work a lot more smoothly with tracking donations to your organization. It's very easy to sign up for a donor account though, and hopefully donors will see the benefits of signing up - being able to print their donation receipts, track their giving history, and easily give future donations online.

Ryan Heneise started a conversation in Art of Mission on September 16, 2008 18:44:

New Feature: Online Donations

We've just released the beta of our Online Donations feature - please try it out with your organization and let us know what you think!

Ryan Heneise replied on August 21, 2008 15:50 to the discussion "Fanatical Support" in Art of Mission:

Thanks for the kind words Josiah!