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Dottie Gantt replied on April 25, 2008 21:31 to the problem "I purchased Dreamweaver CS3 book, and 2 of the pages are missing and they are replaced with 2 pages from another boo" in O'Reilly Media:

I had the same problem with missing pages and O'Reilly solved my problem promptly and to my satisfaction. I have always been pleased with their customer service and with the content of their manuals. I've been purchasing their technical books ever since when I first started as an R&D engineer with Bell Labs, back in the late 1970's. At the Labs, when anyone needed to read up on a technical issue, if we didn't have our own documentation, we often would tell our engineers "check-out the zoo" - as in go to the zoo and look at the animals - because each of the O'Reilly books had a picture on the cover of some sort of animal!

From Dottie - A long time satisfied customer.

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BD replied on April 24, 2008 15:05 to the problem "I purchased Dreamweaver CS3 book, and 2 of the pages are missing and they are replaced with 2 pages from another boo" in O'Reilly Media:

That's actually pretty funny, but what we really want to know is, were you enlightened! (Comment not necessarily endorsed by O'Reilly)

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