Doug Churchill's Profile

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Doug Churchill replied on July 30, 2009 17:34 to the problem "Gorillapod Focus broken leg, is this a common issue?" in Joby:

Thank you Peter for your personal attention to this matter. The replacement Focus model was received yesterday.

Joby Inc. rocks!

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Doug Churchill replied on July 23, 2009 18:13 to the problem "Gorillapod Focus broken leg, is this a common issue?" in Joby:

UPDATE - I have received a response from Peter at Joby that offers replace the pod, answers my detailed ???'s regarding their product and asks for further information on the failure.

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Doug Churchill reported a problem in Joby on July 21, 2009 19:32:

Gorillapod Focus broken leg, is this a common issue?
Wrote info@joby.com and 100percent@joby.com >24 hours ago. Awaiting a response so I can make a decision to replace or return my 3 day old Gorillapod Focus with a broken leg. Also trying this venue to receive a response.