Tim Connors's dashboard

Tim Connors replied 2 days ago to the problem "Don't drop your iPhone! A little birdy told me the glass cracks very easily." in Apple:

my wife just dropped hers and the screen is history. apple wants $250 to replace the screen. i think we'll just wait for the v2 iphone in june....

Tim Connors replied 2 days ago to the question "When will the iPhone break away from AT&T?" in Apple:

nobody seems to know. seems there are some guess of 2 years and 5 years.
http://www.everyipod.com/iphone-faq/i...

from the rumor mill it seems ATT is going to start subsidizing the v2 iphone coming out in June if you sign up for a two year contract. I doubt they would do this if it was a 5 year deal. Sounds like they want to lock most users through mid 2010 so they can't move when the exclusive expires...

A comment on the question "write to twitter" in Get Satisfaction:

8-) – mdy, 4 days ago

A comment on the question "write to twitter" in Get Satisfaction:

I am completely with you on this, Cameron. I usually subscribe to my twitter pals' RSS fees for their blogs and their flickrstreams, as well. So I don't need triple notification for every online action they take. – kmeelyon, 4 days ago

Eric Suesz replied 4 days ago to the question "write to twitter" in Get Satisfaction:

mdy, you are amazing. We have talked about this kind of bookmarking -- especially for company reps. But, I hadn't thought about the bonus -- that list being followable and sharable (again, among company reps, for example).

A comment on the question "write to twitter" in Get Satisfaction:

wow! good to know. definitely thinking about bookmarking features in the next version of the dashboard. though given our current roadmap, that probably won't happen until after this summer. – Lane Becker, 4 days ago

mdy replied 4 days ago to the question "write to twitter" in Get Satisfaction:

I actually use this feature extensively, but not in the way that's originally intended. 8-)

I created a new account on Twitter (@knownbugs), and whenever there's a GSFN thread that I want to keep tabs on, I use this feature to post a short description and the related URL to it.

It's my equivalent of "starring" conversations in Gmail or marking tweets as favorites in Twitter. And there's the added bonus of my list being follow-able by other people.

Perhaps when the GSFN Dashboard has been redesigned, there will be an equivalent feature for 'starring' topics and I will discontinue this practice.

P.S. I especially appreciate the fact that I get to specify the user name and password each time I post to Twitter, since the account that I post to is different from my main Twitter account. 8-)

Eric Suesz replied 4 days ago to the question "write to twitter" in Get Satisfaction:

Excellent point. I have started following some bloggers, only to find that they send a tweet whenever they post to their blog. Way too much. Just let me know when you've got something special to say. I stopped following most of those folks that do that.

A comment on the idea "do fan/user/captive like wesabe" in Get Satisfaction:

It's because we have huge ears! Not really, but we pay close attention to what's going on 'round these parts :) – Cameron Walters, 4 days ago

Cameron Walters replied 4 days ago to the question "write to twitter" in Get Satisfaction:

I get a bit annoyed when the people I follow on twitter start automatically posting actions from each online service they use into their twitter stream. I much prefer manual sharing like we've done here on the site so that I can pick and choose which topics I feel are important, rather than having every one go straight to twitter. I use this feature when I've got something *big* rather than for everything.

Janice replied 5 days ago to the problem "DirecTV needs to get on this site and learn customer service" in DIRECTV:

I had the exact same experience with DirectTV. I don't mind paying for service or labor when I'm getting something of value, but when I'm paying a company over a thousand dollars a year I'd hope they'd invest a little something in keeping my service working. Making me pay for a problem with THEIR equipment makes me feel nickle and dimed. I have no good reason to not switch to another provider that can offer me even a modest savings now. If they just showed a tiny bit of concern for retaining me as a customer they'd could keep me from bailing, and ultimately keep making $1200 a year. I'm itching to leave now (though I'd prefer to be romanced back).

So shortsighted of this company.

Tim Connors replied 5 days ago to the problem "DirecTV needs to get on this site and learn customer service" in DIRECTV:

had another box fail. this time they said they wouldn't replace the box anymore until i had a service call, and they wanted me to pay for the service call! So they finally told me about an equipment insurance plan for $7 a month where they replace equipment and do service calls. the tech came out and set me up with a brand new model hd dvr. let's hope this design is better than the old one.

Tim Connors replied 5 days ago to the idea "do fan/user/captive like wesabe" in Get Satisfaction:

by the way, the response times on these is amazing!

Tim Connors replied 5 days ago to the idea "do fan/user/captive like wesabe" in Get Satisfaction:

a little "what do you think of this company" widget where you can put fan/user/captive/not a customer where that info adds to your profile could be a good sticky feature...opens up nicely as a way to get users to put in their account # for the companies where they have relationships.

Thor Muller replied 5 days ago to the idea "do fan/user/captive like wesabe" in Get Satisfaction:

Ah, you have sharp mind young grasshopper.

We are thinking along these lines. As a first step we are making it easy to "follow" the companies and products you use. Click on the green "+" buttons on products/company icons to add them to your dashboard. There you'll find your collection:



This is obviously just the tip of the iceberg.

Tim Connors shared an idea in Get Satisfaction 5 days ago:

do fan/user/captive like wesabe

Wesabe has a fan user captive rating that i like for companies from whom you buy. if you had something similar you could let people quickly create profiles of the companies with whom they have relationships.

Tim Connors marked one of Thor Muller's replies in Get Satisfaction as useful. Thor Muller replied to the question "write to twitter". Tim Connors and 2 other people think it's one of the best replies.

Thor Muller replied 5 days ago to the question "write to twitter" in Get Satisfaction:

You can do this via the Twitter This link:

We have plans to make this more obvious.

Eric Suesz replied 5 days ago to the question "write to twitter" in Get Satisfaction:

It will not automatically show up in your Twitter feed. Although, we do have a share button up there in the top right of this -- and every -- topic page. Using that, you can broadcast your question to all your Twitter followers. So, in a way, yes, this is possible. In fact, I'd recommend it! I share Get Satisfaction questions like this all the time.

Tim Connors replied 5 days ago to the question "write to twitter" in Get Satisfaction:

sorry i meant if i post a question or comment or idea on getsatisfaction, that it would show up as a post on twitter on my twitter account