ed's dashboard

ed replied on November 16, 2009 18:28 to the question "Please i beg you, i'm a tap tap revenge addict!" in Tapulous:

Hey d.lukina -- Glad you like the game! But, unfortunately our app redeem codes don't work outside the US...

ed replied on November 13, 2009 19:46 to the praise "TTR1/2/3 are all outstanding apps!" in Tapulous:

Thanks!! We're glad you like 'em!

Love that pic too...

ed replied on November 13, 2009 18:15 to the question "Please make it possible to download and buy single tracks from a bundle!" in Tapulous:

We may do that someday, but the lowest price is 99 cents -- isn't it better to get two tracks instead of just one?

ed replied on November 13, 2009 09:17 to the question "Why does my iPhone use up my prepaid credit when downloading free songs from computer for Tap Tap Revenge 2?" in Tapulous:

Hey Skaterchicky1986 --

Unfortunately there isn't a way to give your iPhone an internet connection through your computer. The only way to do it is through 3G/Edge or WiFi.

If you don't have WiFi at home, try to find a friend, library or shop with free WiFi -- while you're there download as much as you can!

ed replied on November 13, 2009 03:33 to the problem "TTR3: Avatar Aura Disappears Upon Switching Backgrounds" in Tapulous:

Thanks for the report! And the details :)

Vvvvwing.... vvvvvvvvvvwwwinnnggggg..... HAH That's so great.

A comment on the update "Did your level, points, or coins change unexpectedly?" in Tapulous:

Hey Sandi -- I've updated your account with the coins and points. We're looking into the rest of the achievements. – ed, on November 13, 2009 02:08

ed replied on November 13, 2009 02:05 to the question "Why cant I get songs/exp/gold?" in Tapulous:

Oh no! What is your username?

A comment on the question "is my avatar store messed up?" in Tapulous:

Ah thanks for the screenshots. We're syncing those items soon, they'll be available by category shortly. – ed, on November 13, 2009 00:11

ed replied on November 12, 2009 23:20 to the question "is my avatar store messed up?" in Tapulous:

What's your username? It looks ok for me, but I'll check it out under your username...

ed replied on November 12, 2009 21:31 to the question "Chat rooms need better controls." in Tapulous:

Hey Zincberg --

Thanks for bringing this up. We are in the process of recruiting more moderators to take care of this in Tap Tap 3.

In addition, we're looking into some community moderation tools so, for example you see something like this going on - you could not only report it to a moderator, but take care of it yourself. Then of course, people would game the system and take advantage of it so that needs to be taken care of as well.

ed replied on November 12, 2009 20:30 to the problem "Replaced iPhone not retrieving songs" in Tapulous:

Hey Alex --

First thing - I'll help you login to your new device. I'll need your device ID, here's how you get it. Download a (free) app to your new iPhone called Ad Hoc Helper.

Launch it on your device, send that email to accounts@tapulous.com and include your Tap Tap username.

I'll fix up your account so it works on your new phone.

--Sorry I didn't see your post before!

A comment on the update "Did your level, points, or coins change unexpectedly?" in Tapulous:

Hey Claude -- you're set! – ed, on November 12, 2009 20:03

A comment on the update "Did your level, points, or coins change unexpectedly?" in Tapulous:

I'm not ignoring you! We're working on fixing many of the achievements... For the time being I've credited your account with the coins. – ed, on November 12, 2009 19:59

A comment on the update "Did your level, points, or coins change unexpectedly?" in Tapulous:

Credited :) – ed, on November 12, 2009 19:57

A comment on the problem "5 Finger Death Punch - Download ERROR" in Tapulous:

Hmm. It's working on these devices -- maybe try another network connection?

Are you able to download other tracks? – ed, on November 12, 2009 19:54

A comment on the problem "5 Finger Death Punch - Download ERROR" in Tapulous:

Darn.. ok I restored your points and coins. Plus the extra you already worked for. – ed, on November 12, 2009 19:45

ed replied on November 12, 2009 07:56 to the problem "5 Finger Death Punch - Download ERROR" in Tapulous:

Alright! Works in both TTR2 and TTR3.

Thanks for hangin' in there.

ed replied on November 12, 2009 06:20 to the problem "5 Finger Death Punch - Download ERROR" in Tapulous:

Hey -- Thanks for the report. Fixing...

A comment on the praise "OMG!!!! Happy birthday Ed!" in Tapulous:

No seriously! If Metallica played at my bday, omg. Best concert I've ever been to was Metallica... – ed, on November 12, 2009 02:46

A comment on the problem "Tap Tap Reporter: Invalid email" in Tapulous:

No prob :) – ed, on November 12, 2009 00:43