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A comment on the idea "Get Satisfaction search box should filter properly by product" in Get Satisfaction:
My thinking is based on my experience as a user:
1) I had a problem with a specific product (MS Office for Mac)
2) I was advised that the Office for Mac team responds to bugs filed at http://getsatisfaction.com/microsoft/... [they do - I got a relevant reply within 15 minutes]
3) I went there but wanted to see if this bug had already been reported before filing it, so the search box seemed like the logical place to try and figure that out
4) I couldn't think of a set of search terms that would get me only results about Office for Mac, as opposed to a long enough list of slightly-similar issues with other programs to make it impossible for me to tell if this particular thing had been reported before.
I think (4) might still be a problem with a tag-based system. I think the most intuitive way to do it would be to give the search box a radio button to choose between "search all of getsatisfaction.com" and "search just the product you're looking at right now". – Eldan Goldenberg, on June 18, 2009 05:30-
Eldan Goldenberg replied on June 16, 2009 21:46 to the problem "Excel and Word for Mac windows resize themselves when working across two monitors" in Microsoft Corporation:
Thanks for the quick reply! While I would like to think the world revolves around my issue, I must admit you have a fair point. -
Eldan Goldenberg reported a problem in Microsoft Corporation on June 16, 2009 21:14:
Excel and Word for Mac windows resize themselves when working across two monitorsWhen I have documents open on both of my monitors, in either Excel or Word, switching between them causes windows to move around and resize by themselves.
My setup: Mac OS X.5.7 on a 13" widescreen MacBook (landscape format) with a 17" Dell external monitor in portrait format.
The steps below are probably not the only ways to repro this, but they replicate specific situations where I've encountered this behaviour.
Repro steps in Excel:
1) open a spreadsheet and maximise it to the portrait monitor
2) open a second spreadsheet and maximise it to the landscape monitor (i.e. the laptop's built in screen)
3) open a third spreadhseet, and watch one or both of the others become smaller windows and move
Repro steps in Word:
1) open a document, move it to the landscape monitor and expand the window to the full height of that monitor
2) open a second document, and watch the first one jump to the portrait monitor.
Clearly this is not the gravest problem a piece of software could possibly suffer from, but it does make it harder for me to take full advantage of the dual-monitor setup by seeing multiple documents side by side. -
Eldan Goldenberg shared an idea in Get Satisfaction on June 16, 2009 21:07:
Get Satisfaction search box should filter properly by productI tried searching in http://getsatisfaction.com/microsoft/... to see if someone has already reported the bug I'm encountering, but I get results from Windows versions of Office too. This seems, at best, highly counterintuitive.
