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Emeralds replied on January 19, 2009 08:15 to the problem "can't update definitions and reinstaller keeps running" in Sunbelt Software:
Thanks Tim for this link but when i took it , it comes up with:
"Sorry, the page you requested is missing or does not exist."-
Emeralds replied on January 17, 2009 10:53 to the question "I was running Sunbelt Counterspy Antivirus and then purchased Vipre" in Sunbelt Software:
Thanks very much for this Laura. Sunbelt are a great company to deal with and have fantastic support. -
Emeralds asked a question in Sunbelt Software on January 16, 2009 17:58:
I was running Sunbelt Counterspy Antivirus and then purchased VipreI recently upgraded both my computers to VIPRE and bought the Sunbelt Personal Firewall by going to the shop to purchase them. However, on my main computer I had about 5 days left to run on my license and on my laptop I had 84 days remaining on the license.
Can I get a refund on the days that were unused on the Counterspy license please?
Many thanks -
Emeralds replied on December 24, 2008 07:12 to the question "Sunbelt refuses to start automatically and sbredrv.sys appeared in blue screen." in Sunbelt Software:
Thanks very much for your reply Tim, I'll do what you suggested. -
Emeralds marked one of TimN's replies in Sunbelt Software as useful. TimN replied to the question "Sunbelt refuses to start automatically and sbredrv.sys appeared in blue screen.".
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Emeralds asked a question in Sunbelt Software on December 22, 2008 17:35:
Sunbelt refuses to start automatically and sbredrv.sys appeared in blue screen.Hi,
My SunBelt Antivirus system does not start up automatically and I am getting the Blue Screen of Death whenever Sunbelt is running but it seems to be okay when Sunbelt is not running. I have uninstalled Sunbelt and reinstalled it but still get blue screen of death. The memory seems to be always very low and sometimes drops to nothing and crashes but does not cause blue screen of death.
I have had SBREDRV.SYS mentioned in blue screen of death. Also IRQL_NOT_LESS_OR_EQUAL and BAD_POOL_CALLER which gives a STOP: 0X000000C2 (0X00000007, 0X00000CD4, 0X02040001, 0X89D6E4B8). Problem has only occurred in the last week.
Version of Sunbelt is V3.1.2416.0
Many thanks for any help. -
Emeralds replied on July 18, 2008 18:50 to the question "Counterspy does not start up at Startup" in Sunbelt Software:
Many thanks for your fast reply Perry. I will print this out and follow your instructions.
Cheers
Mike -
Emeralds asked a question in Sunbelt Software on July 18, 2008 11:07:
Counterspy does not start up at StartupHow do I make sure that Counterspy is running all the time?
Normally the icon for CounterSpy is always shown and I can check and see that CounterSpy is active and running. But since I reinstalled ZoneAlarm, CounterSpy is not automatically running and the only way to keep it running is to click on the reduce window icon at the top of the page and then CounterSpy is always at the bottom of the screen.
Many thanks for any input
