Emma's dashboard

Emma replied on November 19, 2009 18:58 to the question "Profiles missing!!!!!!" in BT Tradespace:

Hi there

I'm sorry your email failed - I have checked our system and emails are being captured and we are receiving them.

However, this doesn't solve your problem Could you please give me some details as to the problem you were attempting to contact us with in order that I can assist you?

Many thanks

Emma
BT TRADESPACE

Emma replied on November 19, 2009 17:14 to the question "Making Google Analytics work effectively" in BT Tradespace:

Hi there

I'm so sorry you are experiencing problems with your code. This is a known issue that we are working very hard to resolve.

I will post an update here as soon as I have some news.

In the meantime please accept our apologies for any inconvenience this is causing you.

Kindest regards

Emma
BT TRADESPACE

Emma replied on November 19, 2009 15:54 to the problem "Profiles knakkered" in BT Tradespace:

HI there

I am so sorry we are still investigating this issue. Please accept my apologies for the inconvenience.

I will post something here as soon as we have resolved the problem.

Thank you so much for your patience.

Kind regards

Emma
BT TRADESPACE

Emma replied on November 19, 2009 09:40 to the question "Or is it just me!!" in BT Tradespace:

Hi there

So sorry you are having these problems.

Please see the latest site news at:-

http://explore.bttradespace.com/anoth...

You will see we have fixed a lot of the problems and are working hard to for fix the outstanding ones.

Kindest regards

Emma
BT TRADESPACE

Emma replied on November 19, 2009 09:36 to the problem "New BT Tradespace...why bother?" in BT Tradespace:

Hi there

Thank you everyone for your feedback.

Please see the latest site news at:-

http://explore.bttradespace.com/anoth...

You will see we have fixed a lot of the problems and are working hard to for fix the outstanding ones.

Kindest regards

Emma
BT TRADESPACE

Emma replied on November 19, 2009 09:35 to the problem "...still littered with errors" in BT Tradespace:

Hi there

So sorry you are having these problems.

Please see the latest site news at:-

http://explore.bttradespace.com/anoth...

You will see we have fixed a lot of the problems and are working hard to for fix the outstanding ones.

Kindest regards

Emma
BT TRADESPACE

Emma replied on November 18, 2009 18:37 to the question "I cannot upload my "Tradespace header image"" in BT Tradespace:

Hi everyone

Please see our latest news on how we're resolving the glitches.

http://explore.bttradespace.com/anoth... .

We're working very hard to fix the last few issues as you will see from the above.

Thank you every one for your patience.

Kindest regards

Emma
BT TRADESPACE

Emma replied on November 18, 2009 18:22 to the update "A service message about updating your BT Tradespace profile" in BT Tradespace:

Hi Everyone

Thanks again for all the feedback.

Please take a look at the latest update we've posted today.
http://explore.bttradespace.com/anoth...

As you can see we've made great strides in improving the glitches and are resolving the oustanding difficulties.

And many thanks for all the positive messages that some of you have been sending us!

Kindest regards

Emma
BT TRADESPACE

Emma replied on November 18, 2009 18:16 to the question "Tell us what you think from what you have seen and heard about the improvements so far..." in BT Tradespace:

Hi Windowpanelvisions

Thanks again for the feedback.

Please take a look at the latest update we've posted today.
http://explore.bttradespace.com/anoth...

As you can see we've made great strides in improving the glitches and are resolving the oustanding difficulties.

If the gentleman who is only receiving two hits a day would like to contact me I'm sure we can help him making his site more visible.

Kindest regards

Emma
BT TRADESPACE

Emma set one of Emma's replies as an official response to "What do you have to say about the ease of use of the new site?" in BT Tradespace

Emma replied on November 18, 2009 18:13 to the question "What do you have to say about the ease of use of the new site?" in BT Tradespace:

Hi Everyone

Thanks again for all the feedback.

Please take a look at the latest update we've posted today.
http://explore.bttradespace.com/anoth...

As you can see we've made great strides in improving the glitches and are resolving the oustanding difficulties.

Kindest regards

Emma
BT TRADESPACE

Emma replied on November 18, 2009 11:30 to the question "Profiles missing!!!!!!" in BT Tradespace:

Hi there

While we were successful at moving all your Tradespace pictures across to the new site, despite our best efforts, we were unable to move your community profile images across.

We’re sorry for any inconvenience, but we want to reassure you - it’s simple to re-upload your profile image. Simply click on the ‘My Tradespace’ link at the top of your screen to log in to your account and go to your dashboard. Once in your dashboard, click on ‘My communities’ or ‘Communities’ (if you have a Tradespace). You will be able to manage your communities and update your profile image from here.

Kindest regards

EMMA
BT TRADESPACE

Emma replied on November 18, 2009 00:31 to the question "I cannot upload my "Tradespace header image"" in BT Tradespace:

Hi Stephen

Sorry you're still having problems.

We are currently investigating this on your behalf and I'll respond again as soon as our investigations are complete.

In the meantime please accept our apologies for the inconvenience this is causing you.

Kind regards

Emma
BT TRADESPACE

Emma replied on November 17, 2009 17:19 to the question "what the.." in BT Tradespace:

Hi Michael

Could you please let me know your site url and I will have a look for you. For reasons of security everyone needed to reset their passwords for the first time they logged into the site. It may just be a case of my resetting your password for you with a temporary password..

Kindest regards

Emma
BT TRADESPACE

Emma promoted an official reply to a topic that has since been deleted from BT Tradespace. see the change log

Emma set one of Amy Cutbill's replies as an official response to "Will the new format actually work?" in BT Tradespace

Emma set one of Emma's replies as an official response to "Get Satisfaction and BTT Communities?" in BT Tradespace

Emma set one of Atef's replies as an official response to "Help we are lost!" in BT Tradespace

Emma set one of Amy Cutbill's replies as an official response to "help with reviews and communities" in BT Tradespace

Emma set one of Atef's replies as an official response to "HOW AND WHERE TO POST A BLOG" in BT Tradespace