Get your own customer support community

Recent activity

Subscribe to this feed
  • problem

    Emma reported a problem in Sprite Mobile on September 12, 2009 09:41:

    Emma
    trying to backup my Touch Pro
    when im trying to connect my phone and computer up host wise it comes up with with a error on my phone saying

    "failed to connect to the host. Sprite backup was able to find your PC, but not connect to the Sprite Backup Manager. Check that Sprite Backup Manager is running and configured on the same port as the Pocket PC Settings"

    they are both the same...When i run a backup from my PC Backup Manager it just sits in the "backup in process" screen.. and says "Please wait while the device prepares to reset" and the little green bar moves and thats its..my phone doesnt reset or anything
  • problem

    Emma replied on September 12, 2009 09:31 to the problem "Doesn't work on HTC Touch Pro" in Sprite Mobile:

    Emma
    im having trouble aswell..when im trying to connect my phone and computer up host wise it comes up with with a error on my phone saying

    "failed to connect to the host. Sprite backup was able to find your PC, but not connect to the Sprite Backup Manager. Check that Sprite Backup Manager is running and configured on the same port as the Pocket PC Settings"

    they are both the same...When i run a backup from my PC Backup Manager it just sits in the "backup in process" screen.. and says "Please wait while the device prepares to reset" and the little green bar moves and thats its..my phone doesnt reset or anything