Ender's dashboard

Hello Bunny,
We're so sorry that the Born style you were looking for is no longer available. If you know what the name is of the style, feel free to call Zappos and we can research some alternatives for you. We can be reached 24/7 at 1-800-927-7671 or by email at cs@zapposcom. You are also welcome to call Born customer service directly at 1-888-444-2769, and I'm sure they would be happy to provide styles that are similar in cut and fit. We look forward to hearing from you!

Hey Justin,
Thank you so much for your feedback! Actually, this should be how the color menu works on Zappos. When you select a color from the drop down menu, the image of the shoes changes to correspond with that color. If you experienced a technical issue with our site that prevented this from working, we apologize for any inconvenience. Please feel free to call us at +1 702 943 7909 or write us at cs@zappos.com with details on the problem and we'd be happy to take a closer look!

Hello Shanell,
I would be happy to help you! In order to do so, I'll have to contact BCBG Max Azria, but I will need more information. Can you advise me what issue of People Styles magazine you saw this dress in and what page it was on? Once I have that information, I can contact BCBG Max Azria on your behalf to find out if it is available. You are also welcome to contact them directly at 888-636-2224. We look forward to hearing from you and hope you have a wonderful day!

Hey Sherry,
I'm so sorry! I work for Zappos, not Ed Hardy, so I can't say exactly why this is the case, but it probably has to do with sales information specific to Crystal Shades inventory (ie how well the product is selling, inventory cost, etc.). On behalf of Ed Hardy, we're sorry for any inconvenience this has caused you. You are definitely welcome to give them a call at 323-785-4460. Have a great day!

Hello KD,
Actually, our return policy allows you a full 365 days from the date your order was placed to return merchandise! All we ask is that the item is in its original unworn condition and returned in the original packaging (ie shoebox, plastic wrapper, etc.). We also provide FREE return labels, so returns are at no cost to you! If you would like assistance with generating a return label, jut follow the steps below or give us a call at 1-800-927-7671 any time!

Step One: Log Into Your Account to Process Your Return Label

You can print a free UPS or USPS domestic shipping label right here off the Web. Here's what you need to do:

1. Log in to your account from the My Account link located at the top right of our site.
2. Once you have logged in, locate the "Process A Return" section and select the Order# of the purchase you wish to return, then click "Find This Order"
3. Check the items you would like to return and click on the "Return Checked Items" button on your Order Information Page.
4. If you choose, please fill out the optional Return Survey then click "Continue Return Process".
5. Choose your return shipping method (UPS or USPS), how you would like to receive your return label, then click "Continue Return Process".
6. Once you supply the appropriate information (via display, fax, email, or snail mail), you will be presented with a Confirmation Page and you're done!
7. Once your return is received and inspected by our warehouse staff (usually within 72 hours of receipt), we will process your refund and automatically apply a credit to your credit card or original method of payment within 7 days. Please note that depending on your credit card company, it may take an additional 2-10 business days after your credit is applied for it to post to your account.

Step Two: Your Item's Original Packaging

* The original packaging contains a LPN bar code that helps us identify your items with your order so we can credit your account successfully. Products must be returned in the original shoe box and/or packaging. If for any reason you do not have the original packaging, which includes the LPN bar code, please print out the Confirmation Page (the final page of the return process) and include it in your shipping box.

Step Three: Your Shipping Box

* You can use your original Zappos.com box, or any plain, unmarked cardboard box to ship your return.
* If there are any existing shipping labels, stickers, or other materials on the shipping box from previous shipments, please remove them.
* Attach your new return label to the shipping box.
* UPS Labels: If you chose to print a UPS return label, tape your UPS return label to your box, then drop it off at any authorized UPS Shipping Center. PLEASE DO NOT USE A UPS DROP BOX - you must drop off your return at a UPS Service Center - thank you! Find the UPS Service Center Nearest to You.
* US (Postal Service) Labels: If you chose to print a US (Postal Service) return label, you can either drop it off at your nearest post office or hand it to your USPS mail carrier.

Hello Hoyt,
I attempted to call you about this inquiry, but you advised me that you did not submit this question.

Hello Hoyt,
We're so sorry that your boots wore out! Unfortunately, it doesn't appear that Carhartt is manufacturing the 3911 model any longer. We feel you might best be assisted with your question by Carhartt's customer service. Their number is 1-800-833-3118 and they are available Monday, Wednesday, Thursday and Friday 8:00 AM to 6:30 PM ET and Tuesday 9:00 AM to 6:30 PM ET. I'll also call you per your inquiry to provide the same info. Hope you have a great day!

Hello Nas,
I would be happy to assist you today! Unfortunately, I'm not sure who would be best to speak with given the amount of information provided. If you purchased your shoes from a store, we would recommend contacting that store directly. If you would like to speak with Asics, you can reach them at 1-800-678-9435. If you purchased your shoes from Zappos.com, feel free to contact us at 1-800-927-7671. We hope this information assists you and we hope you have a great day!

Hello Cogolan,
Actually you can wear a lot of shoes without socks! However, socks assist with the wicking away of moisture. When you don't wear a sock, your shoes can sometimes get an unpleasant smell because the moisture soaks in to the shoe. We would recommend purchasing a Converse shoe that has some breathability if you are planning to wear it without socks for extended periods of time. I hope this information assists you and we hope you have a great day!

Hello Married,
I would be happy to assist you today! Unfortunately, I can't find any record with DVS that they offer customized or personalized shoes. I would definitely recommend contacting them directly at contact@dvsshoes.com for assistance. I hope this information assists you and we hope you have a great day!

Hello Sero,
I would be happy to assist you today! After looking through Ecco Golf's online inventory, I'm not sure any of their size 14's would work for a 4E width. The widths on all of their golf shoes appears to be medium or a D width. Since you need a width that is substantially larger, the fit may not be comfortable. We recommend contacting Ecco directly to see if they can assist you with a special order for your actual width. Some brands offer this service. Ecco can be reached at 1-877-240-2365. I hope this information assists you and we hope you have a great day!

Hello Pammi,
I think Fossil might be best equipped to assist you, since they probably have a listing of their products and their MSRP. You can reach their customer service at 1-800-449-3056 or their corporate sales office at 1-800-699-9580. I hope this information assists you and we hope you have a great day!

Hello Mickey,
I'm so sorry for the delay in my reply! Easy Spirit just got in touch with me and advised that the Bliss is no longer in production. However, they advised that the Easy Spirit Romy is similar and is the closest comparable shoe. Here's a link to that shoe on Zappos.com so you can take a look:

http://www.zappos.com/n/p/p/7208003.html

I hope this helps!

Hello Mickey,
I'm so sorry, but I couldn't find the Easy Spirit Bliss anywhere! I'm going to call Easy Spirit on Monday when they are open and I'll get back to you with their recommendation on a replacement style. Thank you for your patience!

Hello Anton,
I would be happy to assist you today! Unfortunately, I'm not sure which pair of Nike Presto shoes you're interested in. I show that Nike offers a Presto line of watches and kids shoes, but there are different styles like the Nike Presto LE, for example. Is there a specific style that you're looking for? You may also want to speak with a Nike expert at 1-800-806-6453. Have a great day!

Hello Lexis,
Unfortunately, we wouldn't be able to make that decision on behalf of Adidas, but I think they'd like to hear from you! Feel free to contact Adidas directly at 1-800-448-1796. I wish you the best of luck finding a sponsor and we hope you have a great day!

Hello Lexis,
Unfortunately, we wouldn't be able to make that decision on behalf of Adidas, but I think they'd like to hear from you! Feel free to contact Adidas directly at 1-800-448-1796. I wish you the best of luck finding a sponsor and we hope you have a great day!

Hello Diane,
Thank you so much for giving us this great feedback! I wanted to let you know that I've forwarded it on to everyone in our company, including our CEO! We do apologize that some of our prices are higher than other retailers. We do try to keep our prices as low as we can, but we do understand some competitor prices can be lower. If you're ever looking for great values, we definitely recommend checking out our sister site 6PM.com for unbelievable savings or giving us a call and we are happy to help you search for items on other sites at better prices! After all, it is about you getting what you're looking for not just buying from us. Thank you again and have a great day!

Hello KM,
I'm so sorry. Unfortunately, other than the suggestions I provided to "A", I'm not sure how else to assist you. I think Dansko would definitely be happy to help you directly if you would like to contact them. I've included their contact information below:

1-800-326-7564