erik's dashboard

Reddevil_74 started following the problem "Unable to download an ordered book" in O'Reilly Media.

Chris Olson replied on February 06, 2008 21:15 to the problem "Unable to download an ordered book" in O'Reilly Media:

Hi,
We had a problem with our PDF delivery system, but it is now fixed. Please log into your Account Management page and you should be able to download your PDF. If not, send a note to booktech@oreilly.com with the receipt or details of your order and we'll find a way to get your PDF to you.

oramon1 replied on February 05, 2008 18:51 to the problem "Unable to download an ordered book" in O'Reilly Media:

I got the sample problem , please help for my order no 83400

jmcantrell replied on January 23, 2008 02:41 to the problem "Unable to download an ordered book" in O'Reilly Media:

i'm having this problem too. my order number is 74787. please help!

Chris Olson, an employee of O'Reilly Media, replied on January 05, 2008 00:09 to the problem "Unable to download an ordered book":

Hi,

Your account looks ok from here. I just sent you an email at your address
to help resolve this problem.

erik reported a problem in O'Reilly Media on December 25, 2007 16:37:

Unable to download an ordered book

I've ordered a book via Oreilly.com (number 53903). I'm not able to download the book in PDF format. When I click the link I'm
redirected to a login page. After login, I get an error message saying
"You are not authorized to download this selection.(error noPerm)".

Is there a problem with my account ? Can you please check this out for me ?