escondido-7700's dashboard

I was indefinitely suspended from EBAY due to a serious dispute with a seller. EBAY says they will not reinstate me. I asked them to remove me from their system so that my name/username no longer appears. It's been a year or so now. What is the point of an indefinite suspension WITH my name still showing up? I can't rectify any damage so why continue to advertise me as a suspended user? To make matters worse, they still send me mail asking me to update my credit card and other nonsense notifications. Is there a live person I can talk to there?