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ETopping replied on October 20, 2009 13:18 to the problem "Access Right "Setup - Zone Setup" boots user from Carousel (logs out)?" in Tightrope Media Systems:
ETopping replied on September 09, 2009 19:51 to the idea "When will a full background/layers idea be implemented?" in Tightrope Media Systems:
I see your point.
Regardless of the 'intended use', switching from a multi-zone layout to a full screen image is an inherit capability of the system; so why not utilize it? The bulletin type just happens to say alert.
Othrewise, the only other way I am aware of to have a multi-zone layout and also be able to show full screen messages, is to manually toggle between two different channels. This is not an option for us as 1) its expensive, and 2) we [the service provider] aren't staffed to accommodate the volume of requests we would receive from end users.
Instead, it would be much easier if we could simply subscribe a channel to two (or more) 'alert zones', then label/ tag one 'emergency' (for police) and another 'full screen' (for end users).
And to answer your question, yes there are important events that occurr around here that the executives want full screen versus 'in a zone'.
TRMS has always been very receptive to ideas brought forth on how to improve the system; which we (us and our end users) very much appreciate.
ETopping replied on September 08, 2009 16:21 to the idea "When will a full background/layers idea be implemented?" in Tightrope Media Systems:
Allowing a channel to subscribe to multiple 'alert zones' may do the trick; and may also tackle other software requests with one stroke...
What would be great is if the name "alert zone" could be modified to match the content type. For example: "Alert Zone" could be changed to say "Lobby Full Screen" or "Lobby Alert", depending on the use. Changing the name would make things easier for the end user to understand.
It would also make our job (system admin's) easier explaining the process of how to create a full screen bulletin. We would not have to say
"To create a full screeen bulletin, you have to create an 'alert bulletin'. Even though your content isn't necessarily an emergency, the word 'alert' is simply a term the system associates with full screen bulletins..."
ETopping shared an idea in Tightrope Media Systems on August 12, 2009 19:16:
New Carousel Feature? Smartphone combatibility...During a conversation yesterday (with UM Crookston exec's), the question was raised about Carousel's compatibility with smartphones. Someone mentioned that they have a Blackberry Curve, and in the event of an emergency, it would be great if they could create a bulletin from their phone.
I have a Curve also, and I can log in, but I can not click the link to enter Carousel.
This functionality would be a very neat new feature. Understandably, there would be some sort of limited functionality (no uploads, standard bulletins only, etc); but to have the ability to post messages from your phone would be very attractive. People would still have to log in with their username/ password (just like I did when I logged in), so security would still exist.
Since Carousel is web based, is there a way to program Carousel like other websites where the page detects a mobile device and auto-directs to the mobile site? I'm sure someone over there has alerady thought of this...
ETopping shared an idea in Tightrope Media Systems on July 21, 2009 13:45:
Establish/ adjust user filtersPlease view pic.
As the system is currently configured, when you copy a bulletin to another user, or view bulletins in a zone by a different user; the ENTIRE user list on the server is displayed.
Would it be possible to establish a filter (based on user zone & tag assignments) so that only users wtih access to that particular zone are displayed in the list?
Doing so would lend isolation between the different departments/ companies.
It would also make things easier for the end user since they would not have to sift through hundreds of people to find their target person.
Just a thought.
Thanks,
Eric
ETopping replied on July 17, 2009 16:21 to the idea "Is it possible to setup a admin user role where those with that role have full admin control of only specific channels and zones?" in Tightrope Media Systems:
@ Jesse
Not to sound cynical, but aren't digital signs used almost exclusively in public areas anyway?
I can see your point though.
There are some other loop holes within the system that could stand to be closed as well. Perhaps I'll start a thread outlining those...
Our needs from this functionality would be for a customer to be able to change their zone layout themself instead of us having to do it for them. I know that would make many end users (and us) happy.
ETopping replied on June 23, 2009 17:26 to the idea ""Alert Tags" idea in addition to Zones" in Tightrope Media Systems:
The tricky spot could be alleviated by how someone's access is set up.
We created an emergency role in Frontdoor so all they can do is alert bulletins. UMD and UMTC Emergency folks have that Emerg. role assigned to their respective zones. If we create Alert Tags, we simply assign that emerg. role to the respective tags as well.
It'd work just like a 'normal' user.
Your right though, the only 'tricky' part might be the 'concise list' of tags/ zones.
This approach would end giving them MORE functionality then they asked for; which should be all we'll ever need...
ETopping shared an idea in Tightrope Media Systems on June 22, 2009 20:17:
"Alert Tags" idea in addition to ZonesAs Carousel continues to grow at the UofM and expand to other campuses, our needs for emergency messaging are increasing and becoming more complex. Emergency folks on both the Twin Cities and Duluth campuses expressed a desire for increased functionality. If two campuses are already requesting this functionality, as the system expands; other (UofM) campuses probably will too.
They are requesting refined capabilities for content distribution allowing the ability to alert an entire campus at once; or narrow down to particular region of campus (east bank, west bank, St. Paul, etc); or select a specific building(s). Lastly, they hope that the selection process would be easy, ‘like a list of check boxes or something’.
After some thought, a seemingly simple solution could be a hierarchy based on tags.
Here is an initial idea of how it could work. A set of “Alert Zones” would be created, one for each building on campus containing a display. Channels would then subscribe to the appropriate Alert Zone. An ‘Alert Tag’ could then be created that would automatically copy the bulletin to all of the selected Alert Zones (set up/ managed by us the service provider).
One Tag would be labeled ”All” which would include all buildings on campus. Another Tag would be “West Bank” to include only buildings on the West Bank; and so on.
As far as the user interface (end user), the available zones/ tags might appear in one concise list (simple to follow). Tags would appear at the top of the list (alphabetically?); with the list of Alret Zones appearing below. This would allow the end user the ability to create a message, then simply click “West Bank”, or “Building X, Building Y, and Building Z”; all from one simple list.
Below are three examples of how it could work/ look. Doesn’t need to be any more complicated than that; and (I think) still fits within the ‘theme’ of Carousel.
Thoughts?
ETopping replied on June 22, 2009 18:22 to the question "how can i add a video that is currently on a dvd?" in Tightrope Media Systems:
ETopping shared an idea in Tightrope Media Systems on June 18, 2009 18:52:
Carousel Feature Request; Recurring (not repeating) BulletinsI got to thinking...
While creating a new bulletin, on the schedule page, it would be cool to add a feature to allow someone to create a "Recurring Bulletin". Think Outlook calendar; bulletin to run once a week ,one a month, every other Tuesday; etc. This could be activated by adding a check box below "until manually turned off" which open up a list of prompts; or something.
The way the system is set up now, someone would have to create a bulletin, then copy the bulletin and change the date, and repeat the process over and over. Time consuming; not to mention if they ever wanted to edit something. They'd have to go in to each bulletin...
Might be a handy feature.
Otherwise, if this can already be done, please tell me how because I'm not seeing it.
ETopping replied on June 05, 2009 16:53 to the problem "Our weather feed slide is not working." in Tightrope Media Systems:
ETopping replied on June 05, 2009 16:52 to the discussion "Can Carousel work with external databases?" in Tightrope Media Systems:
John,
Okay, we have the access taken care of. The customer called DEA directly, and was simply told
"If you want to access the server wtih Carousel, use this username and password."
UN: EMS_User
PW: p3CTU9i8
The customer tried it and it worked. Great!
However, once we created a test bulletin, the customer noticed that Carousel is seemingly limited in which fields it can select to display. Apparently the customer has three different sets of time fields for each event, (one showing room booking, one showing set-up/ tear down, and one for the actual event) and need to display the actual event time.
They very much like the system, however, not being able to extract the necessary data "will be a deal breaker" for them.
That said, what would the best approach be to determining what/ how needs to be done to gain access to other fields within EMS?
The (potential) customer asked if they could contact TRMS directly to discuss details, but I recommended brining it forward here first.
Thanks,
Eric
ETopping replied on June 05, 2009 15:15 to the problem "Our weather feed slide is not working." in Tightrope Media Systems:
ETopping replied on June 05, 2009 15:03 to the problem "Our weather feed slide is not working." in Tightrope Media Systems:
Here is the text at the bottom of the web browser when I hover over the preview:
Type=Page&ID=ae0115c9-06b3-4066-8a20-05d3dd473e28&FullSize=false&height=6
However, when I go try going here: "Then navigate to \TRMS\Web\Carousel\Media\Pages and locate the file with the same GUID."
I only see
\TRMS\ CarouselDisplayEngine
or
\TRMS\Tools
no web folder. Am I looking in the right place?
Thanks,
Eric
ETopping replied on June 05, 2009 14:10 to the problem "Our weather feed slide is not working." in Tightrope Media Systems:
ETopping replied on May 26, 2009 14:15 to the discussion "Can Carousel work with external databases?" in Tightrope Media Systems:
Hi John,
That is helpful info, thanks. The (potential) customer verified that TCP/IP comm was indeed enabled, and that port 1433 was open through the server firewall. The account is sql not NT.
Typed in the IP address this time and received the same error (#40) as we have been getting so far. But, when I typed in servername\ directory, port (1433); I got a different error (#0) this time. This approach seems to be closer to a connection that name or IP only.
I think it may be related to the firewall settings on the server, which the customer is now looking in to. He said everything is open for that port/ account, but maybe there's something else he missed or can try differently?
ETopping replied on May 21, 2009 12:35 to the discussion "Can Carousel work with external databases?" in Tightrope Media Systems:
ETopping replied on May 20, 2009 18:23 to the discussion "Can Carousel work with external databases?" in Tightrope Media Systems:
John, thanks for the quick reply! Apparently I was mistaken and that he was having connectivity issues. IT lingo is not always my strong suit...
He first tried entering only the server name. He then added the directory and received a different error. Thrid time he added the port as well; again an error.
I have al of the server information as well as the username/ password. I have attached a copy of both errors we are receiving.
It appears as though in one instance the server firewall is blocking access, and in another instance the server is blocking the username. Am I understanding this correctly?
ETopping replied on May 20, 2009 15:19 to the discussion "Can Carousel work with external databases?" in Tightrope Media Systems:
Hi guys,
I have a (very) high profile project brewing. Before they sign, they want a functional demo of their DEA data. Their IT person said he entered in the SQL server location, username and password (SQL authentication). He's not sure what database to select, and is gettting some error message.
I'm trying to help him get this working, but we've never tried using this feature of Carousel before; so I don't really know. The manual didn't seem to tell me much.
Thanks for any help.
Eric
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