Evan's dashboard

Evan replied on December 09, 2009 18:17 to the problem "FastPass Ruby Library Error" in Get Satisfaction:

Thor,

I've created a bash script ( http://gist.github.com/252643 ) which does the following

1. Creates a new rails project


2. Installs the fastpass.rb library


3. Installs OAuth


4. Requires and initializes fastpass with an initializer


5. Creates a "root" controller and an index view


6. Inserts a Fastpass script request into the index view

You can find the bash script here ( http://gist.github.com/252643 ).

Running the test would look like the following
> ./testFastPath.sh {CONSUMER_KEY} {CONSUMER_SECRET}
> cd testFastPath
> script/server

Then using the browser request localhost:3000/root

Can you try this and see if it works for you? If it does, then we can really isolate the issue to some environmental difference. For reference, when I ran the script it grabbed oauth 0.3.6.

Thanks for your help,
Evan

Evan replied on December 08, 2009 23:22 to the problem "FastPass Ruby Library Error" in Get Satisfaction:

Yes, in the sense that I followed the installation instructions of "sudo gem install oauth". Though I don't know how I could make sure it works, since we don't use OAuth, only fastpath.rb does.

Have you successfully used the fastpath library for ruby in a rails project?

Evan replied on December 08, 2009 21:07 to the problem "FastPass Ruby Library Error" in Get Satisfaction:

Thanks Thor. It would by ideal if the fastpath ruby library contains no external GEM dependencies, but if OAuth is required, then we can deal with it (assuming we can get it working) :).

Thanks,
Evan

Evan replied on December 08, 2009 20:58 to the problem "FastPass Ruby Library Error" in Get Satisfaction:

Thor you are correct that I cannot generate a fastpass URL, due to this issue. As for OAuth, we do not use it directly, though the fastpath.rb ruby library that GetSatisfaction provides requires it. See http://getsatisfaction.com/developers... for fastpath.rb. As the library you provide requires it, I installed OAuth via "gem install oauth". So if the setup is not correct, then the technical documentation is missing some information. Could there be specific version of the OAuth gem that fastpath requires? Or could there be some oauth configuration that fastpath requires?

Thanks for your continued help,
Evan

Evan replied on December 08, 2009 18:29 to the problem "FastPass Ruby Library Error" in Get Satisfaction:

Hi Thor,

I am getting the error when using the following code in my view.

http://gist.github.com/251872

In particular the error is thrown from the "ruby-hmac-0.3.2" gem, which is called by OAuth, which is called by the fastpath ruby library.

The full stack trace is here, http://gist.github.com/251875

Thanks for your help,
Evan

Evan reported a problem in Get Satisfaction on December 08, 2009 01:27:

FastPass Ruby Library Error

I'm having a problem using the Fastpath ruby library. We are using the standalone feedback widget, and I added a call in the view to request the FastPath.script. I get an error saying "ActionView::TemplateError (You have a nil object when you didn't expect it!
The error occurred while evaluating nil.reset_key)"

Any ideas?

Evan posted a topic that has since been removed from DNAnexus. see the change log

Evan replied on November 06, 2009 20:59 to the problem "Does the widget work in a development environment?" in Get Satisfaction:

Thanks for the quick reply Eric. For some reason, I tried it just now to collect the error, and it worked. Previously when there was the error it said "An error occurred, please try again". Anyway I will reply if and when it happens again.

Thanks,
Evan

Evan reported a problem in Get Satisfaction on November 06, 2009 20:02:

Does the widget work in a development environment?

Does the widget only work when running from the registered domain? I am getting an error when trying to test the widget by submitting feedback on a locally running server, not our public domain. Thanks for any help!