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Evernote Support set one of Evernote Support's replies as an official response to "The ads lost you a potential customer" in Evernote

Evernote Support replied on June 02, 2009 17:40 to the idea "The ads lost you a potential customer" in Evernote:

Our paying members do not all appreciate having to subsidize our non-paying members for, as you admit, you yourself have been using it for 6 months now.

Ads are just one way to help keep the costs down for our Premium members so that we can offer a product to everyone.

Evernote Support set one of Evernote Support's replies as an official response to "NoScript needs exception in XSS. The evernote error message should say so!" in Evernote

Evernote Support replied on February 24, 2009 19:07 to the idea "NoScript needs exception in XSS. The evernote error message should say so!" in Evernote:

We are aware of the conflict with NoScript. I have filed a feature request to add the error message, if possible.

Evernote Support set one of Evernote Support's replies as an official response to "Evernote Support Needed" in Evernote

Evernote Support replied on February 24, 2009 19:03 to the problem "Evernote Support Needed" in Evernote:

Evernote has an internal customer support system accessible here:

http://www.evernote.com/about/contact...

A FAQ accessible here:

http://www.evernote.com/pub/ensupport...

and user forums here:

http://forum.evernote.com

Any Premium users who submit support requests will receive a response within 1 business day. Free users will receive a response as time permits, after Premium Users have been assisted. We have no way of knowing who a Premium or Free user is unless they go through our own site, so unfortunately, requests here will not be serviced quickly (even if you are a Premium member.)