Elizabeth Wiley's dashboard

Elizabeth Wiley replied on February 26, 2009 06:23 to the problem "Great idea if the software just worked." in muvee:

Switching to Parallels instead of VMWare seems to have gotten the mac issue solved...

Elizabeth Wiley replied on February 26, 2009 02:47 to the problem "Great idea if the software just worked." in muvee:

Thanks! Hopefully I've identified some of the key information to give me feedback as to whether my identified course of action and thoughts about the difficulties are correct. I would be absolutely ecstatic if we could get Reveal working..

Elizabeth Wiley asked a question in muvee on February 26, 2009 02:23:

How long does it take for videos to be viewable in Shwup?

How long is the conversion to viewable form supposed to take once the file is uploaded? I've only tried one file, but it took days where the total time to upload AND convert and be viewable with youtube was under half an hour. Is this unusual or to be expected? It is up and working now...

Elizabeth Wiley replied on February 26, 2009 02:19 to the problem "Great idea if the software just worked." in muvee:

#VEV-63932-458
#EAT-82548-713
#LBX-77134-845
#WDM-77116-352
#FSF-23857-153

I've identified a few things that can be done (this is a friend's computer). First, I turned up the muveecleaner file in the community.muvee.com boards and can use that. Then, while when I update the drivers in Windows it says I have the most recent, on Intel's site a more recent one appears and so I will make that change. Final action I've identified is to upgrade his memory to 2 gig.

Is there any hope that I'll be successful? I could handle an occasional crash, but I just can't use the software as it is now because it crashes after about every other action and so you can never get to an end result.

Also, any thoughs on OpenGL and VMWare? The VMWare folk say it works with OpenGL 1.4 with the new version 2 (i'm using 2.0.2) where the display adapter is VMware SVGA II, but the Reveal installer says no. I'd like to get this working so I can see what are the issues with Reveal itself and what are to do with my friend's computer.

Elizabeth Wiley replied on February 20, 2009 19:51 to the question "Muvee Reveal - How can I reach a real tech support person???" in muvee:

Centauri27,

Thanks for the tips! It's interesting that you say to always make the muvee before saving because I was only able to get a muvee finished and saved by never previewing it.

I do need to look into the drivers. It's not my machine and so I didn't really think about it after the installer approved of them, but there's a good chance he hasn't updated his drivers. Friend's machine, but I'm the one who's semi-tortured by the determination to figure this out.

Are you able to regularly get muvees made and saved completely? I'm nervous about recommending that he buy the software if it is not going to work any better than the download, but he needs to buy it to able to use the self support to update the version. Currently, it's build 2014 which is what's up for the download. If it is going to work, it is more than worth the cost, but if it's essentially going to be unusable, just can't see that I can justify telling him to buy it.

Hopefully we can get some sort of official answer about some of these ideas, particularly the waiting several minutes following adding videos to a project before doing anything else. If it is true, might be nice if they could put in some sort of indicator to let us know when it was safe to move on. I hate adding another substantial wait to the process (pulling off hte camera, analyzing media, and saving are the big ones currently that I can think of), but if it keeps it from crashing then it would be justified.

Thanks again!

Elizabeth Wiley replied on February 20, 2009 14:17 to the problem "Great idea if the software just worked." in muvee:

Curious. Is it possible that something is being messed up because flipshare (that came with the Mino) and autoproducer 6 are installed on the machine? They refer to some common software architecture elements that could be getting us in trouble? I know I read a comment in one of these threads that this wasn't a problem, but how sure are you of that? Is it a step we should try in this process?

Elizabeth Wiley replied on February 20, 2009 14:09 to the problem "Great idea if the software just worked." in muvee:

I read the tip in one of Paul's tutorials to just save after each action and I was able to get a movie made using that advice. However, I was not able to play it or preview it in full screen at all. It would consistently crash.

My solution was to just save it without seeing it at all. I was able to get that uploaded to Youtube, so seems like things have the potential to work: http://www.youtube.com/watch?v=NetBn_...

I understand that it's a new product line and so it may not be completely stable, but this is absurdly unstable. I'm working on this with a friend on their computer. I tried to put it on one of my machines to get a comparison, but I couldn't figure out how to convince it that the vmware graphics card was sufficient.

I have tried completely uninstalling hte program and reinstalling it and encountered the same issues. The build that I'm trying is 2014.

I really appreciate your response and working to get this working. This seems like a fantastic program and just a brilliant idea if we can get it working.

Elizabeth Wiley gave praise in muvee on February 19, 2009 21:47:

Great Tutorials! More than replace a manual

The tutorials that are available on the site (http://community.muvee.com/viewforum....) are nice! The Part 1 and Part 2 of Reveal alone really get a lot across!

Elizabeth Wiley started following the question "How long do I have to wait for support?" in muvee.

Elizabeth Wiley started following the question "One too many crashes....." in muvee.

Elizabeth Wiley started following a topic that has since been removed from muvee. see the change log

Elizabeth Wiley reported a problem in muvee on February 19, 2009 20:31:

Great idea if the software just worked.

Software does not run. Encounters crashing when trying to do basic things and asks if I want to debug and the like. Haven't even been able to complete an artificially basic and short movie.

Elizabeth Wiley replied on February 19, 2009 20:21 to the question "Issue with Reveal: OpenGL Error" in muvee:

I also couldn't figure out how to convince Reveal that the video drivers were sufficient in VMware...

Elizabeth Wiley replied on February 19, 2009 20:11 to the question "Muvee Reveal - How can I reach a real tech support person???" in muvee:

When I discovered Reveal, I thought it looked like a great solution for easy integration with a video streaming site and it also seemed simpler for me to train non-technical people (putting together clips from athletic training sessions).

However, Reveal consistently crashes. Haven't been able to get to completion on even a very simple product. Get messages such as:

The instruction at "0x77502b3a" referred to memory at "0x00000001" could not be "read"

I'm thinking I can try uninstalling and making a clean install, but I have no reason to think this will actually result in a positive outcome.

Has anyone been able to get Reveal working consistently enough to be worth trying? Or should I just give up on it?

Elizabeth Wiley replied on June 26, 2008 21:48 to the problem "Sandy's Mobile Phone Number" in I want Sandy:

Has any progress been made with this? I'm using an iphone too and I really want the notifications coming into my text messages because I respond to text messages on an individual basis where I don't automatically respond to each received email. And with all the problems I've read here with Twitter, I'm very hesitant to commit myself to using that service as an intermediary between myself and Sandy.

Has this been fixed?

Elizabeth Wiley started following the problem "Sandy's Mobile Phone Number" in I want Sandy.

Elizabeth Wiley started following the idea "I would like "Remind me to do X by " syntax :)" in I want Sandy.

Elizabeth Wiley started following the idea "Sandy, can you take on my personal accounting?" in I want Sandy.

Elizabeth Wiley started following the idea "Shared Sandy" in I want Sandy.

Elizabeth Wiley started following the idea "I'd love to forward airline itinerary confirmations to Sandy." in I want Sandy.