Georgio's dashboard

Georgio replied on July 29, 2008 22:01 to the question "Login field order" in EzWeb123.com:

Hi there,

Thanks for the suggestion - I've updated the site :)

Kind regards,

Georgio
Ezweb123.com

A comment on the question "gallery photos deleted" in EzWeb123.com:

Thanks for the feedback. That's a good idea and something I'll look into for a future release. – Georgio, on July 23, 2008 11:21

Georgio set one of Georgio's replies as an official response to "gallery photos deleted" in EzWeb123.com

Georgio replied on July 22, 2008 08:56 to the question "gallery photos deleted" in EzWeb123.com:

Hi,

Apologies for the delay - I have to admit, this one had me stumped for a while but I eventually found the root of the problem.

Basically, any images uploaded with the file extension in capitals would play havoc with the code. I have made some tweaks so the backend so it automatically converts all file extensions in to lower case. This will explain why it was affecting you and not everyone else.

In other words, carry on as you are and it should now be fine. To be sure I would recommend you re-upload all your images to the gallery to ensure all your images display correctly.

I'm really sorry for the inconvenience. It's still early days for us so we're bound to stumble across the odd bug.

In addition, if this has affected anybody else, unfortunately, you will need to re-upload your images in order for the fix this problem.

Thanks for your patience - if you experience any further issues, please let me know.

Kind regards,

Georgio
Ezweb123.com

Georgio replied on July 17, 2008 22:33 to the question "gallery photos deleted" in EzWeb123.com:

Hi there,

Thanks very much for the info - I see what has happened. I will need to spend some time on this so please bear with me and I'll be in touch shortly.

I'll contact you via email.

Apologies for the inconvenience.

Thanks,

Georgio
Ezweb123.com

Georgio replied on July 17, 2008 09:41 to the question "gallery photos deleted" in EzWeb123.com:

Hi there,

Sorry to hear you are experiencing problems.

Please can you let me know the following:

- Your Ezweb123.com URL
- The browser you are using
- Perhaps upload an image an example image here so I can run a test

With reference to the Add an Image button I'm afraid I can't help you as this is a feature created by the owners of GetSatisfaction. It looks ok in my browser though and doesn't get in the way. Incidentally, if you wish to upload an image you will need to use that very button.

Let me know the above and we'll see if we can sort it out for you.

Thanks,

Georgio
Ezweb123.com

Georgio set one of Georgio's replies as an official response to "suspected character" in EzWeb123.com

Georgio replied on July 07, 2008 20:06 to the problem "suspected character" in EzWeb123.com:

Hi Doug,

Sorry you experienced some issues regarding banned characters.

Just to let you know I've made some minor tweaks to the site and this shouldn't happen again.

Please let me know if it does and apologies for any inconvenience this may have caused you.

All the best,

Georgio
Ezweb123.com

Georgio set one of Georgio's replies as an official response to "Security" in EzWeb123.com

Georgio replied on June 29, 2008 12:36 to the question "Security" in EzWeb123.com:

Hi there,

I'm afraid we don't offer the facility you mention at the moment.

We'll add it to our wish list and may implement it in the future.

Many thanks,

Georgio
Ezweb123.com

Georgio set one of Georgio's replies as an official response to "Log In Problem" in EzWeb123.com

Georgio replied on June 21, 2008 21:02 to the problem "Log In Problem" in EzWeb123.com:

Hi there,

Sorry to hear you're experiencing log in problems.

Have you tried the Lost Password function here:
http://www.ezweb123.com/lostPassword.asp

Also, I would suggest digging out the original confirmation email sent to you upon registration. This contains your login details so you could copy & paste them into the login box. That should solve your problem.

If you need any further help, please let me know.

Thanks,

Georgio
Ezweb123.com

Ezweb123.com replied on June 18, 2008 18:22 to the question "What's up with the login ?" in EzWeb123.com:

Hi Henry,

First off, have you tried the lost password function?

There are no problems with the login area so more often than not this will be down to a possible miss-spelling of either your email address or your password.

Have you kept the original "welcome" email sent to you when you first registered?

Please let us know - we're here to help!

Thanks,

Georgio
Ezweb123.com