Fabienne's dashboard

Fabienne replied on October 05, 2009 10:11 to the problem "Date Issue" in appsMagnet:

yip, was a real nightmare, had these huge milestones in my timelines and didn't know why. might be related to the USA display.
For now I am entering dates in USA format using 2009 (instead of 09) and that works!

Fabienne replied on October 05, 2009 09:44 to the problem "Date Issue" in appsMagnet:

Hi Nirav

Thanks for looking into it for next release. What happens if I enter 09 is the system thinks it is 1909!!! Have you noticed this before?

thanks

Fabienne replied on October 02, 2009 01:55 to the problem "Date Issue" in appsMagnet:

Hi Nirav,

It appears that is already in this format DD/MM/YY. This is a direct copy of our init.php in the planning module folder:

('PLANNING_SEND_NOTIFICATIONS_ON_SAVE', false);
// What format to use for dates? - This can be different from the system wide setting
// defined in admin
define('PLANNING_DATE_FORMAT', 'd/m/y');
define('PLANNING_DATE_FORMAT_FLEX', 'DD/MM/YY'); // Only Two Options: "DD/MM/YY" and "MM/DD/YY"

// Not yet used
//define('PLANNING_ITERATIONS_TO_PLAN', 3);
//define('PLANNING_VELOCITY_HOURS', 40);

Fabienne replied on September 30, 2009 23:43 to the problem "Date Issue" in appsMagnet:

I am having heaps of problems with the dates. We are based in Australia.

Summary: when I enter a date in Australian (DD/MM/YYYY 04/12/2009) it turns it into American format (MM/DD/YYYY 12/04/2009) but it also thinks the date is now 4th April 2009 everywhere and I am left with a wrong date, in American format

1) I tried to enter a ticket due on 4rd December 2009 in planning module so I enter 04/12/2009. What happens is that it automatically change it to display in American format 12/04/2009
2) What happens though is that we have it setup as European/Australian in aC so when I go into the ticket it displays as 12th April 2009
3) Under the Timeline it is also set on 12th April 2009 (it is as if it was reading it the European way from the outline mode)

How shall we proceed?

Fabienne replied on September 30, 2009 23:09 to the question "sorting outline and timeline by date" in appsMagnet:

Hi Nirav, thanks for your prompt answer.

I understand what you are saying however there is not much point having a gantt chart that is not organised by due date.
What I am asking is to simply organise the milestones by due date, just like they are under the milestones tab. Let's not worry about the tickets, just the milestones.

Furthermore, when I am working in outline view I really need to see (and I believe everyone) what happens before and what happens next by scrolling up (before) and down (next). Having to twist my brain really removes a lot to the power of the module.

What do other think?

Fabienne asked a question in appsMagnet on September 30, 2009 01:12:

sorting outline and timeline by date

how to sort outline and timeline by date? every time I add things using outline they sit @ bottom.

Fabienne shared an idea in appsMagnet on September 30, 2009 00:33:

Outline mode: add private / public

in the outline mode could you please add a field to make ticket (and others) private or public?

Fabienne replied on September 28, 2009 05:45 to the idea "Gantt Charts" in appsMagnet:

Hi Nirav,
Any updated on the https being fixed? We are very eager and it has now been 1 week.

Fabienne marked one of Phil's replies in Rezgo.com as useful. Phil replied to the question "integration Eway error message".

Fabienne replied on June 16, 2009 01:32 to the question "integration Eway error message" in Rezgo.com:

Ok false alarm again, email received now! Don't mind me!

Fabienne asked a question in Rezgo.com on June 16, 2009 00:59:

integration Eway error message

Hello,
I am getting an error message trying to use Eway - the error I get is :

There was a problem regarding your payment. The payment gateway has responded with the following error: "Payment has been declined by the gateway"

Eway is asking to see the error messages coming back to your server. Could you please get back to me asap?
Ta

Fabienne asked a question in Rezgo.com on February 20, 2009 01:37:

Report: phone bookings vs online bookings

Hello, I was wondering how to pull a report that shows me: the bookings made online vs the bookings entered by staff when taken on the phone. Any way to do so?

Fabienne replied on January 21, 2009 22:36 to the question "Attachments in emails in the back end" in Rezgo.com:

Hi Val,

I ended up having a Skype call with Rezgo and we discussed how Rezgo could best address the gift certificate solution and I think it is on the map.

In the meantime we are still emailing the client from Outlook with the attached certificate.

Would be interested to know how you are doing it on your end?

Fabienne asked a question in Rezgo.com on January 21, 2009 04:20:

Adding a promo code to a booking taken over the phone?

Hello, Would anyone let me know if they have been successful at adding promo codes on bookings that are taken over the phone, using the reservation system function that Rezgo Pro has to offer?

A comment on the question "GA tracking code said not present by Wasp" in Immeria:

actually I found this (below) on this site http://www.googleanalyticsresults.com...
XHTML compliant version of the updated ga.js tracking code: – Fabienne, on January 17, 2009 07:32

Fabienne replied on January 17, 2009 05:12 to the question "GA tracking code said not present by Wasp" in Immeria:

Hi - I actually figured out what was happening. The document.write function isn't supported by xhtml. I changed the definition to <!DOCTYPE html PUBLIC "-//W3C//DTD HTML 4.01//EN" "http://www.w3.org/TR/html4/strict.dtd"> and it now works like a charm. WASP sees the code and my original problem of link tagging is also working.

If it wasn't for WASP i wouldn't have known was was happening. Thanks Stephane! And I hope this response gets indexed and helps all other people in the same situation!

Fabienne replied on January 17, 2009 00:23 to the question "GA tracking code said not present by Wasp" in Immeria:

Thanks Stephane for your answer. This is very bizarre, I am wondering what this error is related to.
Could you pls let me kn ow how long you anticipate it would take you to help me fix this problem and let me know your rate? Cheers!

Fabienne asked a question in Immeria on January 16, 2009 05:18:

GA tracking code said not present by Wasp

Hello - i was having problems with a google analytics link tagging not registering when i discovered wasp. on my site www.riverlife.com.au wasp doesn't actually show that Google analytics is present. Would you know why?

Fabienne replied on January 02, 2009 03:51 to the question "I was wondering how you make only one price point show up when people are booking?" in Rezgo.com:

Hi Phil, just reading this post and realised that your pricing and promo codes link links to Google...

Fabienne asked a question in Rezgo.com on January 01, 2009 22:07:

Attachments in emails in the back end

Hello Rezgo, just wondering if you could make it possible in a future update to add an attachment field to the emailing function?

I am asking this as we are using the system for Gift Certificates and it would make it easier if suppliers could attach the certificate to the response to the client instead of having to send a separate email from their email program.

Now, you might have a new function coming out in the future to deal with gift certificates - will attachments be available?

Cheers!

fabie