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Mad @ FB replied on October 07, 2008 02:59 to the question "facebook account disabled" in Facebook:
My account wasn't disabled that I know of (I was only informed of an incorrect password). However I can't access my account go get my password. Which means I'm in the same boat as a lot of you (no contact from FB, etc.)
THAT BEING SAID
Has anyone tried writing to The Consumerist?
consumerist.com also, suggestions for how best to attack the problem.
They have a pretty good record at raising lots of attention to problems with big companies (Comcast, Southwest Airlines, Best Buy). If it goes big there (and I imagine it would after one person writes a nicely worded email...but the MORE the better!) And if the Consumerist story get's dugg on Digg.com this story will EXPLODE.
This isn't fair: Facebook is only where it is (and making money) because of people like us. Yes, it's a free service, but we're the reason they're making advertising dollars hand-over-fist. The least they could do with all their money is offer quality support for customers they've wronged. Can you imagine an Old Navy tossing you out the front door, and refusing to tell you why?
Sounds like I'm going to be sticking closer and closer to Virb.com (version 2 launching soon!)
kevdonet replied on October 06, 2008 06:19 to the question "facebook account disabled" in Facebook:
themessiah replied on October 05, 2008 21:08 to the discussion "13 Reasons your Facebook account will be disabled" in Facebook:
A comment on the discussion "13 Reasons your Facebook account will be disabled" in Facebook:
hello i have a facebook account that I use to connect to my family and friends but my mail was hacked same the facebook account and i didn't find a way to return it back...so please i want you to disable it as soon as possible because the hacker is using it for bad reasons and he's insulting all my friends.my facebook e-mail is : truelove_4321@hotmail.com
please reply at this e-mail:eliane-boutros@hotmail.com
thank you so much for your time. – untitled, on October 04, 2008 22:12
hotmail ch replied on October 04, 2008 06:10 to the discussion "ACTIVE RE ENABLING -EMAIL MR JACKSON, i did n i got my account back." in Facebook:
MedoZ replied on October 03, 2008 21:32 to the discussion "ACTIVE RE ENABLING -EMAIL MR JACKSON, i did n i got my account back." in Facebook:
man how can i divert all these frs ? as i said above i've got around 1000 frs so i wont be able to get even half of them back since some of 'em r online ones ..
however am already mailin mr. jackson for the 3rd time and guess i'll keep doin that daily .. i wont give up ..
one of my frs suggested that she's gonna create a group askin for my return and let the ppl to join it as well as my fb frs that i can contact via msn or yahoo 'till the group members grow enough then send the link of it to fb admins .. dunno if its gonna work or not ..
Steve replied on October 03, 2008 19:44 to the discussion "13 Reasons your Facebook account will be disabled" in Facebook:
Dear Sir,
My Account is disable as I didn't do anything wrong and I do apology if anything I done wrong.
When I am sending message to my friends, it automatically disable, I hope that you could activate back my account.
I really appreciate it and thank you.
God Bless!
Regards,
Steve Peter H S Kok
Email : faithwithyou@gmail.com
Leo replied on October 03, 2008 18:00 to the discussion "13 Reasons your Facebook account will be disabled" in Facebook:
Leo replied on October 03, 2008 08:08 to the discussion "13 Reasons your Facebook account will be disabled" in Facebook:
A comment on the discussion "ACTIVE RE ENABLING -EMAIL MR JACKSON, i did n i got my account back." in Facebook:
medoz make an account from another email address, solve the problem man divert people at ur new account,
make a new email address on yahoo, gmail or hotmail
then
make a new facebook account with that – hotmail ch, on October 03, 2008 08:01
mandytwitter replied on October 02, 2008 18:34 to the question "facebook account disabled" in Facebook:
I was kicked off Facebook a day and a half ago - no warning, no explanation, nothing. I tried to log in and was informed my account had been disabled by an administrator. I've tried emailing and even calling head office (I'm in London so not a cheap call) but have only had an automated holding response. I have no clue what I am supposed to have done wrong!
This thread made me feel better in one way, that I'm not alone in being treated so badly by an organisation I had previously thought very highly of. But... I can't believe they can treat us so badly! I mean, it doesn't make sense to kick people off a SOCIAL networking site for messaging, poking or sending friend requests. Surely that's the point of Facebook?!?
And the lack of any type of personal customer service is ridiculous. Sending everyone the same standard replies is SO rude ... I mean, they have made millions and millions out of the site because so many of us use it. Surely they can afford to hire some customer service staff who will READ emails or even be available to take calls?!?
I was a total Facebook addict and have family and friends that I keep in touch with mainly or entirely through Facebook. I am going through a tough time at the moment and to have that contact with people ripped away without even an explanation is SO upsetting. And humiliating as I also use it for charity and work contacts... Now I am getting messages from them asking what happened and am I okay - and there are many more who can't get in touch as we always talked through Facebook. :(
Any help or advice would be hugely appreciated. I've emailed all the addresses given in this thread with no proper replies so far. :(
jodarn replied on October 02, 2008 17:24 to the question "facebook account disabled" in Facebook:
THIS IS IN CAPITAL LETTERS FOR ATTENTION ONLY :)
I AM WRITING A FORMAL LETTER TO FACEBOOK'S CEO AS WELL AS GETTING IN TOUCH WITH A NATIONAL PAPER (THE TIMES) AND NEED ALL YOUR HELP TO START A WORLDWIDE PETITION AGAINST FACEBOOK AND THE BOYCOTT OF THEIR ADVERTISERS.
PLEASE SEND ME YOUR GRIEVANCES TO: ADOBARE@GMAIL.COM
THANK YOU ALL.
IN THE MEANTIME, LETS ALL USE FRIENDSTER. (WHICH IS WAY MORE LIBERAL & UNDERSTANDING)
Natalie replied on October 02, 2008 06:45 to the question "Facebook keeps saying password incorrect & wont allow log in!" in Facebook:
A comment on the question "facebook account disabled" in Facebook:
Here it isAddress: 156 University Ave.
Palo Alto, CA 94301-1605
Phone: 650-543-4800
Fax: 650-543-4801 – jodarn, on October 02, 2008 03:42
jodarn replied on October 02, 2008 03:34 to the question "facebook account disabled" in Facebook:
A comment on the question "facebook account disabled" in Facebook:
Hello-Another disabled account without any prior justified notice-Who the Hell do they think they are?-We should start a worldwide boycott of this
members' unfriendly website, and boycott their advertisers as well.seriously! Any new from facebook's big wigs ?
JD – jodarn, on October 02, 2008 03:31
A comment on the question "facebook account disabled" in Facebook:
Hello-Another disabled account without any prior justified notice-Who the Hell do they think they are?-We should start a worldwide boycott of this
members' unfriendly website, and boycott their advertisers as well.seriously! Any new from facebook's big wigs ?
JD – jodarn, on October 02, 2008 03:31
MedoZ replied on October 02, 2008 02:40 to the discussion "ACTIVE RE ENABLING -EMAIL MR JACKSON, i did n i got my account back." in Facebook:
A comment on the question "facebook account disabled" in Facebook:
Hi Thor.
My account was deactivated over a week ago. When I asked why, I got an email saying that I have too many friends with fake accounts, and because of that they are terminating MY account. I asked them to reconsider and this was their answer-
Hi Adena,
Unfortunately, we will not be able to reactivate your account after repeated requests to remove fake profiles from your account. We apologize for the inconvenience, but this decision is final.
Thanks,
Clark
User Operations
Facebook
This is what I wrote back a few days ago and never got a response.
Clark hi,
This seems very unfair to me.
I have no way to know who is real and who is not, and i am the one being punished and penalized for other people having fake accounts.
As a peace worker it is important for me to accept ANYONE that requests my friendship without bias. Isn't that what Facebook is about? Connecting between people? Remember, even behind fake accounts there are real people.
As the Director of the Jerusalem International YMCA Peace Preschool i ask you to reconsider. Facebook got me in touch with peace people from all over the world, even places that might be thought as enemy countries, and that’s what my work is all about. If that fake animal account has a human behind it in Iraq or Syria, shouldn’t that be the bottom line? Striving for peace?
Thank you for listening.
Adena.
Do you have any ideas of what else I can do?? I am so very upset.
Thank you so much,
Adena. – adenal, on October 01, 2008 17:44
A comment on the question "facebook account disabled" in Facebook:
Hi Thor.
My account was deactivated over a week ago. When I asked why, I got an email saying that I have too many friends with fake accounts, and because of that they are terminating MY account. I asked them to reconsider and this was their answer-
Hi Adena,
Unfortunately, we will not be able to reactivate your account after repeated requests to remove fake profiles from your account. We apologize for the inconvenience, but this decision is final.
Thanks,
Clark
User Operations
Facebook
This is what I wrote back a few days ago and never got a response.
Clark hi,
This seems very unfair to me.
I have no way to know who is real and who is not, and i am the one being punished and penalized for other people having fake accounts.
As a peace worker it is important for me to accept ANYONE that requests my friendship without bias. Isn't that what Facebook is about? Connecting between people? Remember, even behind fake accounts there are real people.
As the Director of the Jerusalem International YMCA Peace Preschool i ask you to reconsider. Facebook got me in touch with peace people from all over the world, even places that might be thought as enemy countries, and that’s what my work is all about. If that fake animal account has a human behind it in Iraq or Syria, shouldn’t that be the bottom line? Striving for peace?
Thank you for listening.
Adena.
Do you have any ideas of what else I can do?? I am so very upset.
Thank you so much,
Adena. – adenal, on October 01, 2008 17:43
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