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François replied on June 13, 2008 10:18 to the discussion "Read items are randomly appearing as unread" in netvibes:

Thank a lot for the example, if we try to access to the url we got an error message:

Sorry! There was an error: Can't process the request because there is no object named "newsd".

The problem seems to come from the feed ;)

François replied on June 13, 2008 10:08 to the discussion "Read items are randomly appearing as unread" in netvibes:

RKS66 > Can you give us more informations?
- Which browser are using?
- Can you give us some examples of feeds on which you are able to reproduce this problem?
- If you try to clear your browser cache have you still got any problems?

François replied on June 12, 2008 08:53 to the discussion "Read items are randomly appearing as unread" in netvibes:

Kotuku33 > thanks a lot for the link we are going to investigate on it :)

François replied on June 11, 2008 08:26 to the discussion "Read items are randomly appearing as unread" in netvibes:

Kotuku33 > Can you try to clear your browser cache and tell us if now everything is working fine?

François replied on May 27, 2008 16:52 to the discussion "Read items are randomly appearing as unread" in netvibes:

Ghen that's a good news, we are still working on a latest solution for preventing and solving this kind of issue for ever ;)

François replied on May 23, 2008 10:46 to the discussion "Read items are randomly appearing as unread" in netvibes:

Ghen > Can you try to clear your browser cache? Is your Firefox up to date?

NetEx > Thanks we are going to make some tests on this feeds

Downstage > Good news :)

François replied on May 22, 2008 15:25 to the discussion "Read items are randomly appearing as unread" in netvibes:

That's a good news, is someone else still got any problems?

François replied on May 21, 2008 10:04 to the discussion "Read items are randomly appearing as unread" in netvibes:

downstage > we are working on some improvements for fixing the latest issues, I will keep you updated here

NetEx > Yes we have made a fix on this feature :)

François replied on May 21, 2008 08:07 to the idea "Twice as more info fresh on netvibes !" in netvibes:

We are going to keep in mind this idea.

François replied on May 21, 2008 08:06 to the discussion "Read items are randomly appearing as unread" in netvibes:

NetEx > the url seems to got a problem we are going to have a look on it. But you don't need to use it for this kind of problem, it is just reseting the cache on our server not on your browser.

All > Are you able to see some enhancement this morning?

François replied on May 20, 2008 16:06 to the discussion "Read items are randomly appearing as unread" in netvibes:

We are still working on this problem and we are making our best for fixing the it as soon as possible.

tatare99 & downstage > if you try to access to your account do you see any changes is better now? If now you try to mark all your feeds as read are they coming back as unread?

François replied on May 20, 2008 12:55 to the discussion "Read items are randomly appearing as unread" in netvibes:

For this feed the problem will be fixed after its first update. In 2 hours it will be fixed for all the rss feeds.

Francois replied on May 20, 2008 12:11 to the discussion "Read items are randomly appearing as unread" in netvibes:

We have made a fix for solving this issue, can you try to clear the cache of your browser and tell us if now everything is working better?

Francois replied on May 20, 2008 09:25 to the question "Why the Print option is not working anymore for Netvibes widgets ?" in netvibes:

Of course :)

Francois replied on May 20, 2008 09:09 to the question "Why the Print option is not working anymore for Netvibes widgets ?" in netvibes:

Right, I am able to reproduce the problem, we are going to fix this as soon as possible :)

Francois replied on May 20, 2008 08:52 to the discussion "Welcome!" in netvibes:

If you have any problem on netvibes do not hesitate to contact our support team: http://www.netvibes.com/static.php?sh...

You will also find more help on our FAQ: http://faq.netvibes.com and on our Take a tour website: http://ginger.netvibes.com

Francois set one of François' replies as an official response to "Why the Print option is not working anymore for Netvibes widgets ?" in netvibes

Francois replied on May 20, 2008 08:50 to the question "Why the Print option is not working anymore for Netvibes widgets ?" in netvibes:

Since its launch, the print option is only available on Firefox, we are currently working on an Internet Explorer version.

Francois replied on May 20, 2008 08:47 to the discussion "Read items are randomly appearing as unread" in netvibes:

We are currently investigating on this issue, can you give us some feed example on which you are able to reproduce this behavior?

Francois set one of François' replies as an official response to "Lost all my bookmarks" in netvibes