Frank Rytell's dashboard

Having tried everything you suggested and having received no response to requests to "fix" Xmarks when your suggestions failed; I understood that no further useful support would be provided and that I was "on my own"......

In the hope of helping others, let me reveal to you the steps that must be taken to remove your hostile software so that it can be reinstalled properly.....

First: Delete ALL files you can find...

Next: Using "regedit", you must manually delete ALL registry entries containing the term "xmarks". There are about fifty or sixty of them.

Next: Reboot the machine so that previously loaded, if deleted, registry items will be purged.....

Next: Using a commercial registry cleaner, remove any/all orphaned registry entries....

Next: Reboot again to purge loaded registry commands....

After all that, one can reinstall Xmarks normally......

For the record, while your software is hostile and won't allow simple uninstall or reinstall, once installed, it funtions well and does a good job of keeping bookmarks synced....

Good application but the uninstall/repair segments need attention.....

I've done that multiple times - every time it prompts me to do so....

I've tried d/ling from the site. I've tried the advance update setting. I've tried just following the prompts when it ASKS me to update. Nothing works....

Please understand that it will NOT install and you CANNOT uninstall the old version - no matter what you do it simply says it can't find a .msi file.....

Xmarks for IE version 1.0.10