Frannie's dashboard

While connecting my Tom Tom, my computer up popped an alert that said I needed the US and Mid West map. Thing is, I already have maps for the whole us and canada...so why would I want another lesser one? I didn't, but because of the alert I thought I needed it. After realizing nothing was wrong with my map I already had, I called to get a $58 refund. I waited one hour and a half just for someone to answer my call, and then was told I would not get a refund and I could not talk to a supervisor. I was sooo angry. I want to know who owns this stinky company that exudes extremely poor customer service. The guy that would not connect me to his boss name was Dan. He said "I am as high as you will get." I asked him if he had a boss and he said yes. I asked to be connected to his boss. He refused. He wouldn't give me his last name and would not connect me to his boss like he was on some sort of ego trip. I would like to know who owns this stinking company that I can call to get my refund? I will never buy another product named TomTom and will tell everyone never to buy from them either. I want to know if it is an American company or a foreign company? Does anyone know and can anyone help me get a refund for a product I already have and didn't need. I never downloaded anything. I just want my refund owed me.
Please Help!
Thanks