funfunfun's dashboard

Right before that error, there should be a entry that shows the log that was being sent. If you still have that log file, I'd love to take a look at it to see what might have caused that error.

You can send the log file to us at team@rescuetime.com

Thanks!

My debug log has an error that includes the following

<?xml version="1.0" encoding="UTF-8"?>
<hash>
<total-records>0</total-records>
<error>There was an unexpected error, some data may have been lost. undefined method `each' for nil:NilClass
/var/www/rails/rescuetime/current/config/../app/models/user.rb:571:in `create_logs'
/var/www/rails/rescuetime/current/config/../app/controllers/user_logs_controller.rb:56:in `create'
</error></hash>

I was still getting the same error when I did "send update now", so I restarted the app and now it works. Guess I should have tried that first... Thanks.

A couple of our API servers were not responding, I've restarted all of them so you should be good now.

I tried to "send update now" and here is the error I saw:

************** Exception Text **************
System.IndexOutOfRangeException: There is no row at position 12.
at System.Data.RBTree`1.GetNodeByIndex(Int32 userIndex)
at System.Data.DataSet.HasChanges(DataRowState rowStates)
at System.Data.DataSet.HasChanges()
at RescueTime.Scanner.ProcessUpdate(Object sender, ElapsedEventArgs e)
at RescueTime.RescueTime.uxSendUpdate_Click(Object sender, EventArgs e)
at System.Windows.Forms.Control.OnClick(EventArgs e)
at System.Windows.Forms.Button.OnClick(EventArgs e)
at System.Windows.Forms.Button.OnMouseUp(MouseEventArgs mevent)
at System.Windows.Forms.Control.WmMouseUp(Message& m, MouseButtons button, Int32 clicks)
at System.Windows.Forms.Control.WndProc(Message& m)
at System.Windows.Forms.ButtonBase.WndProc(Message& m)
at System.Windows.Forms.Button.WndProc(Message& m)
at System.Windows.Forms.Control.ControlNativeWindow.OnMessage(Message& m)
at System.Windows.Forms.Control.ControlNativeWindow.WndProc(Message& m)
at System.Windows.Forms.NativeWindow.Callback(IntPtr hWnd, Int32 msg, IntPtr wparam, IntPtr lparam)

************** Loaded Assemblies **************
mscorlib
Assembly Version: 2.0.0.0
Win32 Version: 2.0.50727.42 (RTM.050727-4200)
CodeBase: file:///C:/WINDOWS/Microsoft.NET/Framework/v2.0.50727/mscorlib.dll
----------------------------------------
RescueTime
Assembly Version: 0.9.6.83
Win32 Version: 0.9.6.83
CodeBase: file:///C:/Documents%20and%20Settings/anaylor/Application%20Data/RescueTime/RescueTime.exe
----------------------------------------
System.Windows.Forms
Assembly Version: 2.0.0.0
Win32 Version: 2.0.50727.42 (RTM.050727-4200)
CodeBase: file:///C:/WINDOWS/assembly/GAC_MSIL/System.Windows.Forms/2.0.0.0__b77a5c561934e089/System.Windows.Forms.dll
----------------------------------------
System
Assembly Version: 2.0.0.0
Win32 Version: 2.0.50727.42 (RTM.050727-4200)
CodeBase: file:///C:/WINDOWS/assembly/GAC_MSIL/System/2.0.0.0__b77a5c561934e089/System.dll
----------------------------------------
System.Drawing
Assembly Version: 2.0.0.0
Win32 Version: 2.0.50727.42 (RTM.050727-4200)
CodeBase: file:///C:/WINDOWS/assembly/GAC_MSIL/System.Drawing/2.0.0.0__b03f5f7f11d50a3a/System.Drawing.dll
----------------------------------------
System.Configuration
Assembly Version: 2.0.0.0
Win32 Version: 2.0.50727.42 (RTM.050727-4200)
CodeBase: file:///C:/WINDOWS/assembly/GAC_MSIL/System.Configuration/2.0.0.0__b03f5f7f11d50a3a/System.Configuration.dll
----------------------------------------
System.Xml
Assembly Version: 2.0.0.0
Win32 Version: 2.0.50727.42 (RTM.050727-4200)
CodeBase: file:///C:/WINDOWS/assembly/GAC_MSIL/System.Xml/2.0.0.0__b77a5c561934e089/System.Xml.dll
----------------------------------------
Accessibility
Assembly Version: 2.0.0.0
Win32 Version: 2.0.50727.42 (RTM.050727-4200)
CodeBase: file:///C:/WINDOWS/assembly/GAC_MSIL/Accessibility/2.0.0.0__b03f5f7f11d50a3a/Accessibility.dll
----------------------------------------
System.Data
Assembly Version: 2.0.0.0
Win32 Version: 2.0.50727.42 (RTM.050727-4200)
CodeBase: file:///C:/WINDOWS/assembly/GAC_32/System.Data/2.0.0.0__b77a5c561934e089/System.Data.dll
----------------------------------------
System.Deployment
Assembly Version: 2.0.0.0
Win32 Version: 2.0.50727.42 (RTM.050727-4200)
CodeBase: file:///C:/WINDOWS/assembly/GAC_MSIL/System.Deployment/2.0.0.0__b03f5f7f11d50a3a/System.Deployment.dll
----------------------------------------
Microsoft.JScript
Assembly Version: 8.0.0.0
Win32 Version: 8.0.50727.42
CodeBase: file:///C:/WINDOWS/assembly/GAC_MSIL/Microsoft.JScript/8.0.0.0__b03f5f7f11d50a3a/Microsoft.JScript.dll
----------------------------------------
System.Web
Assembly Version: 2.0.0.0
Win32 Version: 2.0.50727.210 (QFE.050727-2100)
CodeBase: file:///C:/WINDOWS/assembly/GAC_32/System.Web/2.0.0.0__b03f5f7f11d50a3a/System.Web.dll
----------------------------------------

11/28/2007 9:36:00 AM
Error: The remote server returned an error: (502) Bad Gateway.

Are there any messages in the debug tab of the data collector?