Gary Bernhardt's Profile

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Gary Bernhardt started following the idea "A "pause" button" in Pivotal Labs.
A comment on the question "What to do with "invalid" bug reports?" in Pivotal Labs:

I'll take it! :) The accept/reject states do make sense; I just wasn't thinking about them properly. Thanks! – Gary Bernhardt, on February 10, 2009 02:22
Gary Bernhardt marked one of Mark's replies in Pivotal Labs as useful. Mark replied to the question "What to do with "invalid" bug reports?".
Gary Bernhardt started following the question "Is PivotalTracker suitable as a bug tracker?" in Pivotal Labs.
Gary Bernhardt asked a question in Pivotal Labs on February 09, 2009 20:44:

What to do with "invalid" bug reports?
Most bug trackers let you mark bugs as "invalid": the reported behavior was a result of local developer error; the reported behavior is expected; etc. What should I do with "invalid" bugs in Tracker? It feels wrong to put them through the Finished -> Deliver -> Accept states, when none of those things actually happened. It feels *very* wrong to just delete the bug, because that reduces searchability, which may lead to someone incorrectly reporting the bug again.

Note that this is not a complaint; I really just want to know what people do. If the answer is "use an external bug tracker and point the Tracker bugs at it", my question still stands: I want to keep the invalid bug in Tracker for searchability, so how should I mark it?

Thanks. :)