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Geoff Rowe replied on June 12, 2009 16:17 to the problem "Problem with Iplayer - it isn't working!" in BBC:
Hi Dan,
I thought there had been a "a-ha" moment as I tried iPlayer a few mins ago and it's now working fine - I was going to let you know in a few!
What I meant with the original comment about clearing out Exploder options is that if you're not careful in deselecting a few things you'll lose cookies, saved passwords etc. along with any temporary files.
Anyway, thanks for your help and the follow-up, hope you have a good weekend in freezing cold ol' England!!! (from Arizona, USA).
On that note, I do really appreciate having access to BBC Radio via the iPlayer and want to put a 'plug' in that someone might allow (paid) access to BBC TV programs via the iPlayer to us expats (actually all I really wanna see is Top Gear and Have I Got News For You!!!).
Cheers
Geoff-
Geoff Rowe replied on June 11, 2009 18:31 to the problem "Problem with Iplayer - it isn't working!" in BBC:
Btw - Just tried to run the iPlayer on a Mac running OS X 10.4.11 and Safari 3.2.1 which, to my knowledge, has never ran the iPlayer and guess what... That doesn't work either. No error msg unfortunately but the screen just sits there without the player controls like it does under Win 7????
Seems you do have some kind of problem??? -
Geoff Rowe replied on June 11, 2009 18:08 to the problem "Problem with Iplayer - it isn't working!" in BBC:
Didn't work! I have tried to delete all the data I can, but the problem (see below for the text listing of the various errors) is still there.
By the way though, just asking people to delete temp files, caches and cookies isn't a great approach given that it's likely to break so much other stuff!!! Thanks for your help though...
Webpage error details
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 6.1; Trident/4.0; SLCC2; .NET CLR 2.0.50727; .NET CLR 3.5.30729; .NET CLR 3.0.30729; Media Center PC 6.0; .NET CLR 3.0.04506; .NET CLR 3.5.21022; Media Center PC 5.0; OfficeLiveConnector.1.3; OfficeLivePatch.0.0; SLCC1)
Timestamp: Thu, 11 Jun 2009 17:54:10 UTC
Message: Invalid character
Line: 1
Char: 1
Code: 0
URI: http://wwwimg.bbc.co.uk/glow/cached/g...
Message: Invalid character
Line: 1
Char: 1
Code: 0
URI: http://wwwimg.bbc.co.uk/glow/1.4.2/gl...
Message: Invalid character
Line: 1
Char: 1
Code: 0
URI: http://wwwimg.bbc.co.uk/glow/1.4.2/gl...
Message: 'glow' is undefined
Line: 1
Char: 17236
Code: 0
URI: http://www.bbc.co.uk/iplayer/r13879/s...
Message: 'iplayer.pollnode' is null or not an object
Line: 1
Char: 1167
Code: 0
URI: http://www.bbc.co.uk/iplayer/r13879/s...
Message: 'iplayer.user' is null or not an object
Line: 633
Char: 1
Code: 0
URI: http://www.bbc.co.uk/iplayer/radio/bb...
Message: Invalid character
Line: 1
Char: 1
Code: 0
URI: http://wwwimg.bbc.co.uk/glow/cached/g...
Message: Invalid character
Line: 1
Char: 1
Code: 0
URI: http://wwwimg.bbc.co.uk/glow/1.4.2/gl...
Message: Invalid character
Line: 1
Char: 1
Code: 0
URI: http://wwwimg.bbc.co.uk/glow/1.4.2/gl...
Message: 'glow' is undefined
Line: 1
Char: 17236
Code: 0
URI: http://www.bbc.co.uk/iplayer/r13879/s...
Message: 'iplayer.pollnode' is null or not an object
Line: 1
Char: 3259
Code: 0
URI: http://www.bbc.co.uk/iplayer/r13879/s...
Message: 'iplayer.semp' is null or not an object
Line: 234
Char: 1
Code: 0
URI: http://www.bbc.co.uk/iplayer/playlive...
Message: 'iplayer.user' is null or not an object
Line: 496
Char: 1
Code: 0
URI: http://www.bbc.co.uk/iplayer/playlive... -
Geoff Rowe replied on June 11, 2009 17:14 to the problem "Problem with Iplayer - it isn't working!" in BBC:
Hi Dan,
Happens in both IE and Firefox - refreshing doesn't help, it just gives you the same problems.... attached is the screenshot
http://www.bbc.co.uk/iplayer/playlive...
Here is the URL - I did the same as I have done the last many weeks! -
Geoff Rowe reported a problem in BBC on June 11, 2009 17:03:
Problem with Iplayer - it isn't working!Iplayer is not working for me at all - it was two days ago and there have been no changes or updates to my machine - Windows 7, Internet Exploder 8 OR Firefox 3. Looking at the problems, there are multiple Java errors showing up in my Exploder diagnostic window... I guess someone has finger trouble??
