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Glamour Club - social network replied on March 10, 2009 18:06 to the question "Musics don ́t upload" in SocialGO:

Tom, and I have the same problem with the LANGUAGE EDITOR, now I can ́t record the changes that I make in these section? Can it be the same problem? The Language editor don ́t make the changes, stays the same.

The changes in Language Editor and the Upload Musics are made by tthe same proccedure? Please help me. I think you better see these 2 thinks in my network.

Thanks.

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Glamour Club - social network replied on March 10, 2009 05:11 to the question "Musics don ́t upload" in SocialGO:

Yes, Tom... I have the Google portuguese Toolbar for the Internet Explorer

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Glamour Club - social network replied on March 08, 2009 04:28 to the question "Musics don ́t upload" in SocialGO:

Tom,

some people can upload completly, but we (Admin) and lots os other members can ́t upload with INTERNET EXPLORER 7 - SP2 and FIREFOX 3.0.7 (we tryed with "browse" button and with "simple uploader").

What can it be? Flash? JavaScript? Help us, because if we have a way to do it, we can tell to the members how to fix it.

Thanks

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Glamour Club - social network replied on March 07, 2009 13:32 to the question "Musics don ́t upload" in SocialGO:

Will... I tryied with Firefox 3.0.7 and don ́t work too

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Glamour Club - social network asked a question in SocialGO on March 07, 2009 13:10:

Language Editor don ́t record the changes we make / Musics still don ́t upload
The "Language Editor" don ́t record the changes that we make ...and

The musics seems to upload till the end, but whe we see the Profile the aren ́t really there (tryed the "browse" botton and with "simple uploader", both don ́t work)

We are using Internet Explorer 7 - SP2 and tryed wit Firefox 3.0.7 too

(http://clubeglamour.socialgo.com)
Glamour Club - social network started following the problem "Language Editor" in SocialGO.
Glamour Club - social network started following the question "next update/release from SocialGo?" in SocialGO.
Glamour Club - social network asked a question in SocialGO on March 05, 2009 13:15:

Musics don ́t upload
The "Browse" button makes us upload and completes the music, but then the music don ́t appear in the (it ́s a Mp3 for sure).

The "Simple Uploader" makes us the same, but then show us the error that the music have more than 8Mb.

I ́m using Internet Explorer7 SP2 (www.clubeglamour.socialgo.com)
Glamour Club - social network replied on March 02, 2009 19:45 to the question "Problems on PayPal payment / Our Network does not contain sexual content" in SocialGO:

Tom, you didn ́t read carefully what we said... We already had that link of yours, but when we arrive to the page that we putted here like an image, and because we don ́t have a Credit Card, we can ́t finallyze the payment (the "skip" button doesn ́t let us pass thru).

WE CONTACTED PAYPAL BY PHONE AND THEY SAID FOR SOCIALGO SEND US A "PAYMENT REQUEST" SO WE CAN FINISH OUR PAYMENT. Can you send to us this "Payment Request"?

READ AGAIN WHAT WE WRITE, AND HELP US, PLEASE... WE WANT TO PAY AND DON ́T WANT TO BE SHUT DOWN OUR 1.200 MEMBER ́S NETWORK (AND GROWING)

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Glamour Club - social network asked a question in SocialGO on March 02, 2009 16:53:

Problems on PayPal payment / Our Network does not contain sexual content
Dear Friende from SocialGO,

We are experience a problem to finish our upgrade Premium Plan payment by PayPal. Like Stivi sent to us we entered:

http://owners.socialgo.com/transfer

...and during the payment steps, we arrived to a page (photo in attach):

Get On With It LTD - Link a card to make an instant payment

...and because we don ́t have a Credit Card, we can ́t pass it ("SKIP" button doesn ́t work).

WE CONTACTED PAYPAL BY PHONE AND THEY SAID FOR SOCIALGO SEND US A "PAYMENT REQUEST" SO WE CAN FINISH OUR PAYMENT. Can you send to us this "Payment Request"?

AND ONCE MORE:

Our social network (http://clubeglamour.socialgo.com) does not contain sexual content. Why when we trying to UPGRADE to Socialgo Premium plan ($24.99 montly), just keep saying in

Network Details: Mature 18+ ?

...and when we access:

Change My Plan just says: Do you want to move to Zocku?

PLEASE HELP US!!!!!!
Glamour Club - social network asked a question in SocialGO on February 28, 2009 13:57:

We are not an adult network and we don ́t have a Credit Card... help us upgrade
We trying to do the UPGRADE TO PREMIUM PLAN but no one help us! We don ́t have Credit Card, but we do have a PayPal account.

Steve, said us to go to:

http://owners.zocku.com/page_1

but we www.clubeglamour.socialgo.com don ́t have adult content, we are a normal friendship network. Isn ́t Zocku for adult sites? We are a Social Network like Hi5, Netlog and Orkut.

...but we tried to go to that zocku link, and we did all the steps to make our $24,99 payment there, but when we put the PayPal items, we reach this page, and we don ́t have how to "ignore" (once more we don ́t have Credit Card), because we click ignore and stays in the same page (see the attach image).

HELP US! (ABOVE ARE THE MESSAGES THAT WE SEND AND RECEIVE)

--------------------------------------------------------------------------------

De: Steve Hardman
Data: 28-02-2009 10:30:06
Para: Geracao Unica + Clube Glamour
Assunto: [SocialGO LTD] Re: Upgrade questions (ticket #3605)

## In replies all text above this line is added to the ticket ##
Ticket #3605: Upgrade questions

Your request (#3605) has been updated.

To review the status of the request and add additional comments, follow the link below:
http://socialgoltd.zendesk.com/ticket...

You can also add a comment by replying to this email.

--------------------------------------------------------------------------------

Steve Hardman, Feb 28 10:29:
Hi GU,

Sorry that you could not pay using our normal payment system. But don't worry, we have a back-up PayPal payment system that you can make your payment with. Please go to the following link to pay by PayPal. We will activate your account when we have received your payment. Feel free to contact
me if you have any questions.

http://owners.zocku.com/page_1

Steve

--------------------------------------------------------------------------------

Geracao Unica + Clube Glamour, Feb 26 16:44:
Hi Alex Halliday,

We, from http://clubeglamour.socialgo.com (1.100 members network), are very
preocupate with the fact that, like we said already to Socialgo, we don ́t
have Credit Card. When we can pay by PayPal and upgrade to Premium plan?

We are affraid to loose all the things that we made in the site (months of
work if we don ́t have a way to upgrade)! When we tryed to find this PayPal
payment, we enter the ADMIN CENTER, went to CHANGE MY PLAN, and only appears
the message:
Do you want to move to Zocku?
...and don ́t have more options to go on. Can you help us? We already have a
PayPal account.

WE WANT TO UPGRADE TO PREMIUM! HELP US!
Glamour Club - social network replied on February 14, 2009 00:28 to the problem "Photos not visible" in SocialGO:

I have the same problem in: http://clubeglamour.socialgo.com.

You changed the EDIT PROFILE, by making 2 sub-groups, and now when we change the Photo, we don ́t have the confirmation button to recor the change (like when we choose from the custom avatares), and the photos do ́t appeear.

I use Internet Explorer 7 - SP2.

I think that this change that you made in EDIT PROFILE is a mistake.

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Glamour Club - social network started following the problem "Photos not visible" in SocialGO.
Glamour Club - social network reported a problem in SocialGO on February 14, 2009 00:14:

After the change in EDIT PROFILE the Photos don ́t load
Besides you forgot to put the confirmation changes button in EDIT PROFILE - CHANGE PHOTO (to record the new photo), after this changes the Photos don ́t load!!!!

And the CUSTOM AVATARS that usual turn one to another when new members arrive, now stays always the same, and don ́t pass to the next one.

You changed what it was good.

http://clubeglamour.socialgo.com
Glamour Club - social network reported a problem in SocialGO on February 13, 2009 23:47:

You changed wrong EDIT PROFILES
Socialgo Crew... You changed EDIT PROFILE by putting 2 sub-sections "edit profile" and "choose photo" (for me it ́s not a god change), but now when we change the Photo, we don ́t have the change confirmation button (to record the photo)?! The button is only in "edit profile"
Glamour Club - social network replied on February 13, 2009 22:44 to the problem "Socialgo very very VERY slow... and falling down lots of times!" in SocialGO:

stivi, today is the same thing!!!!! Like yesterday, today it starded to be very slow about 22H, and it ́s almost 22H40 and we can ́t enter the site!

The things don ́t seem better... seem worst! And once more I say: how would it be when we star to pay?????????

My country is Portugal, and my broadband is cable and very fast. I enter very quicky in other sites.

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Glamour Club - social network reported a problem in SocialGO on February 13, 2009 01:09:

Socialgo very very VERY slow... and falling down lots of times!
Today ́s Socialgo is very very VERY slow... the network felt down lots of times, and lots of problems to show the photos
Glamour Club - social network marked one of stivi's replies in SocialGO as useful. stivi replied to the problem "List of issues I have with premium options and plans".
Glamour Club - social network marked one of Fir...'s replies in SocialGO as useful. Fir... replied to the problem "List of issues I have with premium options and plans".
Glamour Club - social network marked one of Oscar's replies in SocialGO as useful. Oscar replied to the problem "Back to default language".

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