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  • question

    Gerhard asked a question in Sunbelt Software on November 30, 2008 12:51:

    Gerhard
    Vipre update not downloading definitions
    The virus definitions don't want to update. the yellow shield appears in the task bar. I click on it and tell it to update now. It checks for new version and tells me the current version. It stops after about a second with a red circle with an X. The only option is to click OK. I assume it is an error. It is happening on both my PCs.
  • problem

    Gerhard replied on November 17, 2008 20:13 to the problem "Pause function and smaller updates required" in Sunbelt Software:

    Gerhard
    Thanks. I appreciate it.

    Regards
    Gerhard
    Do you think this solves the problem? Mark it as solved
  • problem

    Gerhard reported a problem in Sunbelt Software on November 14, 2008 05:51:

    Gerhard
    Pause function and smaller updates required
    The Vipre risk definitions are extremely large and there is no pause button. I have spent 3 days trying to update my risk definitions, which were only 7 days old. Twice the update failed and once the program told me that it needs to update the software, but then had a problem opening the executable file. In desperation I downloaded the latest software from your website, which was a 70Mb download. I installed that and proceeded to update the risk definitions, which according to my firewall was another 50.3Mb download.

    I thus have two requests:
    1) Make the risk definition updates smaller. 1 Kb per day is more than enough.
    2) Put a pause button on the updates and not just a cancel button. This is lost time and money for me, because I pay for my time and bandwidth. I use a laptop and cannot wait for the downloads to finish. A Pause function will help.

    Thank you
    Gerhard Basson