Gernot's dashboard

A comment on the question "Soocial still lurking in Mac OS X somewhere?" in Soocial:

1) if the file is not there it should not be in launchctl. try "launchctl list" to see if its in there. There should be a com.soocial.SoocialSync entry (or in your case: there shouldn't be)

2) I do not recommend manually messing with the database files that syncservices keeps. SoocialSync has to unregister, and it does that when uninstalling. To do ut manually, you can use Syncrospector that comes with the developer tools. If you don't have it, write me a mail, i'll send it to you. – Gernot, on December 18, 2008 22:20

Gernot replied on December 18, 2008 15:51 to the question "Soocial still lurking in Mac OS X somewhere?" in Soocial:

To remove the OSX client manually, do the following things:

• Remove the Preference Pane by right clicking on its icon
  
• Prevent the menu item from autoloading by removing it from the startup items in the user preferences
  
• If the menu item is still running, kill it with the activity viewer. If you don't, it will be gone after a logout anyways.
  
• There is a job that starts the launch of the sync process in regular intervals. Remove it manually by typing the following in the Terminal:
  
launchctl unload ~/Library/LaunchAgents/com.soocial.SoocialSync.plist

  Afterwards you can delete /Library/LaunchAgents/com.soocial.SoocialSync.plist from your home directory.
  

As the others said, the new version has an uninstaller that does all that.

Gernot replied on September 22, 2008 15:47 to the question "How can I remove/uninstall Soocial?" in Soocial:

Hi,
The LaunchAgent plist is just for starting the agent in a regular interval. The agent itself should be removed when you uninstall from the Preferences App. Nothing that does any real work should be left on your system after the uninstall.

But you're right, there should be a way to uninstall this list, too. We'll look into that.

Gernot started following the problem "cpu hog" in Soocial.

Gernot replied on September 17, 2008 12:12 to the problem "cpu hog" in Soocial:

Hi, I'm the "Mac guy". I'm not aware of a CPU hog problem in the Soocial Sync conduit either.

As Soocials Sync is "just" a client to SyncServices that processes gives changes to SyncServices, lets it do its work and then translates SyncServices changes into a form that Soocial can understand, there are many places where it can go wrong.

The most likely reason for your problem is SyncServices having an inconsistent database and thus running into a loop somewhere while processing the data that Soocial gave to it. You might want to reset SyncServices Database as described in this Support Document: http://support.apple.com/kb/TS1627 Be sure to make a Backup in AddressBook and iCal before doing that!

Gernot replied on August 22, 2008 13:26 to the question "Syncing crashes" in Soocial:

Hi Greg,

This looks like an inconsistency in SyncServices to me. That happens sometimes when SyncServices has to handle a lot of clients. But unfortunately we have very limited (read: no) control about its internals. The only way to get rid of this issue would probably be to let SyncServices rebuild its database from scratch which you can do in the way described in this document by Apple (they have that problem, too ;-) ): http://support.apple.com/kb/TS1627

Gernot replied on July 31, 2008 11:29 to the question "Deleted contacts will not go away (nor send birthday gifts)" in Soocial:

Hi Ruud,

When Soocial sync the Addressbook on OSX with Soocial there are actually two syncs involved:

AddressBook <-> SyncServices <-> Soocial

If you delete stuff in Address Book and the changes do not sync to Soocial, I suspect there is something wrong with the sync between AB and SyncServices. You can reset SyncServices here:

http://support.apple.com/kb/TS1627?lo...

Also an explaination on the count of "contacts sent": We count deletes as a "sent contact", too, not only added or modified contacts. This may explain the weird counts.

Gernot replied on July 28, 2008 10:10 to the question "Why won't my Mac address book sync with Prefpane?" in Soocial:

Hi,

I've also not yet had one case of SyncServices being turned off, you're the first one for me, too :-)

I highly suspect that your CPU issue is the reason Syncservices was switched off in the first time, since there has to be a reason, it does not switch off itself. There might be other Clients to Syncservices that cause the high CPU issue, it does no have to be Soocial. Please fire up Activity monitor (in "Utilities") and look which process uses too much CPU.

On my system I had cases of Apples DockSyncClient which syncs the Dashboard with MobileMe using 100% CPU. So to make sure that it's not this very common and annoying bug (that has nothing to do with Soocial), please have a look at Activity Monitor.

Gernot replied on July 23, 2008 12:38 to the question "Why won't my Mac address book sync with Prefpane?" in Soocial:

Hi Thomas. Someone or something has disabled SyncServices, the underlying infrastructure that Soocial uses for syncing. You can activate it by starting iSync and going to its preferences. There should be a switch to shut it on or off.

Gernot replied on May 23, 2008 17:29 to the question "how about lost karma points and travelspeed?" in Plazes:

And the travel speed? It would still work... and still rock ;-)