Geysa's dashboard

Geysa replied on August 05, 2009 22:05 to the problem "Scheduled Posts showing up at weird times" in Six Apart:

Hi sailbeachcatz177: when you schedule posts, the calendar picks up on your computer settings for date/time. Could it be that your computer is set up for Eastern time? This would explain the 3 hour difference.

Geysa replied on August 04, 2009 21:39 to the question "Should I use basic or advanced templates?" in Six Apart:

Hi Nate, I tend to like basic templates better. It's easier to manage and you can use the drag and drop features. Here's a suggestion: pick Basic template and select Minimalist->Styleless

This is a theme that comes without a CSS skin. That way you can simply write your own, without having to overwrite anything. Would that work for you?

Geysa replied on August 04, 2009 19:53 to the question "Is there a module/functionality for searching my blog posts?" in Six Apart:

I use the Lijit search on my blog and I like it! It allows you to customize the search results page so that it matches the look and feel of your blog, and it sends a weekly email with a summary of the searches performed on your blog. Give it a try.

Geysa replied on August 04, 2009 19:48 to the problem "Why can't I delete a draft post?" in Six Apart:

Hi there, I'm sorry you're experiencing this issue, but we're having a hard time reproducing it. Would you mind sharing more information about your experience? Are you seeing an error message or something of that nature?

Geysa replied on July 24, 2009 19:50 to the question "where is my blog-via-email address listed" in Six Apart:

Hi ggauti, are you on the all new TypePad? If so, it should be on the same page where you see your blog stats.

Geysa marked one of Colleen's replies in Six Apart as useful. Colleen replied to the question "Where is the republish option?".

Geysa set one of Geysa's replies as an official response to "How do I single space for lists within my post??" in Six Apart

A comment on the question "How do I single space for lists within my post??" in Six Apart:

Awesome! – Geysa, on July 20, 2009 20:50

Geysa replied on July 20, 2009 19:53 to the question "Why can't I get the inline music player to be an option when I upload an mp3?" in Six Apart:

Tim, if you can't see the screen Melanie attached above, it may be that you're not part of the Beta program. This inline player is currently available to Beta users only. If you're interested in checking it out, just give me your blog link and I'll give you access to it.

Geysa replied on July 20, 2009 19:51 to the question "How do I single space for lists within my post??" in Six Apart:

Hi Laura, try Shift+Enter. It should generate a single line for you.

A comment on the question "Post Display Preferences..." in Six Apart:

Hi Noelle, the order you pick is what search engines show in results page. So if your post title shows first, and the post name is descriptive, there's a higher chance someone will click on the link. That way you increase traffic to your blog! – Geysa, on July 14, 2009 16:04

Geysa replied on July 02, 2009 20:45 to the question "where are my old weblogs?" in Six Apart:

If you remember the email address you used to sign in to your account, we can try and find it for you.

Geysa replied on July 01, 2009 18:26 to the question "Why can't I respond to comments via email anymore?" in Six Apart:

Thanks for reporting this issue, we're currently investigating it.

Geysa replied on July 01, 2009 18:25 to the problem "Lost/deleted draft of post--any fixes?" in Six Apart:

Hi Deborah, I'm so sorry you experienced this problem. We would like to help you and thus, we would need some more information about your operating system, your browser type/version and what type of post you were composing (e.g. did you upload pictures or other files, did you use bullet/number lists, were you using the split extended entry feature?)

Could you please open a ticket with our Support team and include this information? That way we can start troubleshooting. Thank you for your patience while we work on this.

A comment on the idea "How can I edit comments with TypePad Connect?" in Six Apart:

Allen, this feature is now available with the all new TypePad. I've granted you access to it - next time you log into TypePad, you'll see a link in the top right corner that will switch you. Please take it for a spin and let us know what you think! – Geysa, on June 26, 2009 16:47

Geysa replied on June 17, 2009 16:09 to the question "Commenting" in Six Apart:

Sure! Select the blog you want and go to the Configure tab. There you will find a link to "Feedback" - this is the page where you can choose to accept comments in all posts/pages of your blog.

Geysa replied on June 16, 2009 22:14 to the question "Drafts have lost Timers..." in Six Apart:

Hi Noelle,

I'm so sorry this is getting in the way of your workflow. We are trying to provide a fix for you and other users affected by this change.

We were getting a number of complaints from users who were setting a date/time for a draft post and then didn't understand why the post wouldn't publish at that time. You see, draft posts were never meant to have dates associated with them, because dates only take effect when a post is meant to be published.

In an attempt to minimize confusion, we hid the date/time controls from draft posts. That way, if users want to schedule posts for future dates, they can use the "Schedule On" status.

But now we realize how that's impacting the workflow of users like you and we're working towards a fix. Note that any draft post that has been created before this change was made will still maintain its original date. As soon as you switch the draft post to "Publish On", you'll notice that it'll carry the desired date proposed by your guest authors.

We really appreciate your patience while while we address this issue.

Geysa replied on June 09, 2009 20:42 to the question "Typepad Questions" in Six Apart:

Hi Wakeboarder11,
I believe the answer to your questions can be found at the following links:
Terms of Service: http://www.typepad.com/services/tos/
Privacy Policy: http://www.typepad.com/services/privacy/

A comment on the problem "TypePad pages connecting to connecting f.nuconomy.com" in Six Apart:

Hi there, I took at look at your ticket and indeed the preview problem seems related to the ShareThis widget. I get a javascript error on IE saying that stTypePad is undefined. This is a script created by ShareThis src="http://w.sharethis.com/widget/sttypepad.js" – Geysa, on June 08, 2009 21:34

A comment on the problem "TypePad pages connecting to connecting f.nuconomy.com" in Six Apart:

Hi IslandBookworm, I'm sorry you're having issues with TypePad. I tried loading your blog http://philosophia.typepad.com/ on IE7 and noticed that the first time I visited the site, the ShareThis widget seemed to be having issues. When I refreshed the page, the blog loaded fast. Is this something you could contact ShareThis about? – Geysa, on June 08, 2009 21:01