glenn Tsang's dashboard

So when I try to connect to my online bank account, moneydance says that my password and PIN is incorrect. I tried both of mine a few times and it hasn't worked. Why am I experiencing problems loading my account information from my financial institution? I also confirmed my account number and routing number.

Alright, maybe you're right about stating "rip-off" but after purchasing this package, I found it hard to find solutions to my issues when trying to get started. I am still trying to dl my transaction for my portfolio and am getting error: 2000. Am I able to access my portfolio from moneydance to smith barney? How can I do this correctly? As of now, I am selecting online banking and following the steps. Then I go through download transactions and get the error message when it asks for user id and password/PIN. If I am able to do this, will moneydance automatically show a portfolio for my smith barney accounts? I'm guessing from there, I can do the synchronization steps you described to keep it updated? Can I do the same thing with my bank accounts? If I can figure this out, then I am totally wrong about moneydance and apologize for the "rip off" statements. It's just frustrating trying to set it up after I purchased the application.

I am seeing error 2000. And if I am able to download my portfolio, does moneydance automatically update my mutual funds everyday or do I have to keep entering in the information manually? If it's the latter, which it seems like, then it is a rip-off.

Also, I am having problems navigating on the application. I tried referring to the help section but I haven't been able to come up with a solution.