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Dixie started following the problem "My Blackberry 7130e won't connect to Blackberry Desktop Manager because of a communication error" in Research In Motion.

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trainby4 replied on July 06, 2008 17:18 to the problem "My Blackberry 7130e won't connect to Blackberry Desktop Manager because of a communication error" in Research In Motion:

i have something quite similar, my 7130e will connect and my computer senses it but it keeps on thinking im connecting and disconnecting it, i cant back it up or anything! please help....

that_IT_guy replied on May 09, 2008 05:46 to the problem "My Blackberry 7130e won't connect to Blackberry Desktop Manager because of a communication error" in Research In Motion:

Yep, me too. From what Ive researched online so far roxio software manager utilizes a dead repository when you try to do an update from the help menu. Meaning that you most likely will not find a driver suitable to connect the 7130e to desktop manager.
I am trying to find a way around it, but RIM uses very proprietary and very secure technologies, so if I run across anything Ill post it...

gorockies reported a problem in Research In Motion on January 20, 2008 08:21:

My Blackberry 7130e won't connect to Blackberry Desktop Manager because of a communication error

I am running Windows XP SP2. I have installed (several different times to be sure of clean installation) BB desktop manager. I connect my BB 7130e to the cpu via USB, and the desktop manager recognizes it, but when I click on anything it only says "communication error" and tells me to reconnect and try again. Nothing I have done has worked!!!! Please help!!