Grant Goodale's dashboard

Grant Goodale replied on October 08, 2009 03:25 to the question "How does reQall assure the security of my to-dos, notes, etc." in reQall:

Hi Steve,

reQall uses standard web security practices and technologies to secure access to your data. Your personal data is not visible to other users or people who aren't logged in at all. You can test this for yourself - here's a link to one of my posts:

http://www.reqall.com/webnew/webeditp...

You'll note that you can't see the contents of that page whether you're logged into reQall or logged out.

Hope that clarifies things - please let me know if I can address any other concerns you have. We consider the security of our users' data very important to our success.

Grant Goodale replied on August 25, 2009 00:33 to the idea "web app improvements" in reQall:

Hi Chip,

Thanks for the idea! We do use ajax in a few places, and we're definitely looking to reduce the number of full page loads the app performs.

Grant Goodale set one of Grant Goodale's replies as an official response to "Mail server misconfiguration" in reQall

Grant Goodale replied on July 29, 2009 16:40 to the problem "Mail server misconfiguration" in reQall:

Hello Paul,

This should be fixed - our outbound SMTP headers should now report the mail server's name as 'mail.reqall.com'.

Grant Goodale set one of Deb's replies as an official response to "What is the e-mail and SMS for reQall?" in reQall

Grant Goodale marked one of Deb's replies in reQall as useful. Deb replied to the question "What is the e-mail and SMS for reQall?".

Grant Goodale set one of Grant Goodale's replies as an official response to "Recurring ToDo" in reQall

Grant Goodale replied on July 29, 2009 16:36 to the question "Recurring ToDo" in reQall:

As everyone has probably worked out by now, reQall now supported recurring events using natural language, e.g. "buy milk every week" or "meet with Bob for one hour every month on the 1st at 4pm".

Grant Goodale replied on July 22, 2009 17:19 to the problem "Calendar integration tab broken?" in reQall:

Hi Jay,

Looks like a problem on our end. Can I ask if you have Outlook or Google Calendar integration enabled?

Sorry for the frustration!

Grant Goodale replied on June 29, 2009 18:55 to the question "sync with iphone error 1403" in reQall:

The site is back up - again, we apologize for the extended downtime.

Grant Goodale set one of Grant Goodale's replies as an official response to "sync with iphone error 1403" in reQall

Grant Goodale replied on June 29, 2009 17:33 to the question "sync with iphone error 1403" in reQall:

Hello,

Our apologies - reQall has been down for a bit due to technical difficulties that were also the cause of the error you're seeing, maya. (Thanks for chiming in though, MStahl302!)

The site should be back online very shortly, at which time your iPhone app will start working again. Sorry for the inconvenience.

Grant Goodale replied on June 29, 2009 17:31 to the problem "Is ReQall Working?" in reQall:

Our apologies - we ran into issues with the site earlier this morning and have been working hard to fix them. We should have the site up shortly.

Grant Goodale replied on June 29, 2009 14:39 to the question "Security issue: someone else's data on" in reQall:

Hi Anthony,

I'm very sorry to hear this - please send your account details to support@reqall.com and we'll look into this immediately.

Grant Goodale replied on June 29, 2009 14:38 to the question "Serious Security Issue: someone else's data on MY Reqall!" in reQall:

Hi Anthony,

I'm very sorry to hear this - please email support@reqall.com with your account information if you haven't already and we'll look into the issue immediately.

Grant Goodale replied on May 28, 2009 04:08 to the problem "Address Book Widget Interal Server Error on IE 8 when retrieving data..." in Plaxo:

Same problem here - appears to be independent of which browser you use.

Grant Goodale replied on May 26, 2009 17:40 to the problem "Rogue Events!" in reQall:

Hi shryn,

Can I ask you drop us a line at support@reqall.com with your account information? We'll look into this ASAP.

Grant Goodale replied on May 11, 2009 03:55 to the problem "Incomplete encryption (TLS)" in reQall:

Hi eye,

You're correct. GetSatisfaction only recently added support for adding their Feedback widget to SSL-secured pages - we'll roll out the changes necessary to make that warning go away shortly.

Grant Goodale replied on April 20, 2009 17:05 to the problem "repeat date does not work" in reQall:

Hi Leo,

Sorry to hear it! Can you tell me a bit more about how you're creating your repeating event? Do you create it and then assign it a recurrence of 'every week', or do you include the words 'every week' in the text of the item?

Grant Goodale set one of Grant Goodale's replies as an official response to "inbox flood of reminders & unable to complete recurring items" in reQall