Roy Steves's dashboard

Roy Steves asked a question in Apple on May 28, 2008 04:27:

How can I make my pointer move at a constant rate versus my mouse?

When you move an external mouse slowly, the pointer moves very slowly, and when you move it quickly, it the pointer moves very quickly. This sounds intuitive, but the tracking speed is not proportional to the mouse movement. I need the mouse and pointer to move at a 1 to 1 when using programs like Photoshop. How can I disable this "helpful" mouse speed acceleration/deceleration?

Roy Steves asked a question in UPS on March 26, 2008 02:26:

How do I set a different default shipping method in WorldShip?

How do I set a different default shipping method in WorldShip? Next Day Air is the least common and most expensive.

Roy Steves replied on March 18, 2008 19:04 to the question "How do I edit existing company/product relationships?" in Get Satisfaction:

Precisely! I'm glad you were able to make sense of my ramblings, but you've certainly got it on the nose.

Cheers!

Leslie Chicoine replied on March 18, 2008 18:31 to the question "How do I edit existing company/product relationships?" in Get Satisfaction:

Hi Roy!
You're thinking along the same lines as us, I like your idea! If you sell Nike shoes, we're planning on showing your company badge (with a tagline like "Sells Nike products") in Nike topics so that everyone can see that you work for a related company. You're comments will have more weight. I like your idea of then conversely showing helpful employees of related companies in unclaimed companies (it even puts a little pressure on the uninvolved company to step up and get active).

Roy Steves replied on March 18, 2008 02:07 to the question "Can anyone verify this article on Scientology and eBay?" in eBay:

Actually, he said hard to "disprove," not verify. It's like saying "when a tree falls in the woods, and no one is around to hear it, does it make a sound?" There is a true or false condition that is substantive, but it's not disprovable, and therefore not a scientific assertion. If a positive result comes into public eye, you have an answer, but you'd have to wait forever to verify a negative result (imagine saying "what if it comes out tomorrow" every day).

Roy Steves replied on March 18, 2008 01:57 to the question "How do I edit existing company/product relationships?" in Get Satisfaction:

You know, I asked another question about volunteering to be semi-official reps for manufacturers of products I sell till their own employees join in. It dawns on me that a good solution to this issue could cover that one at the same time. If you have a list of "sells" relationships, you can show representatives of companies that are likely to help you if the original manufacturer isn't playing.

Haven't thought it all the way through, but seems like a good two-birds-one-stone kinda situation. It's kinda fun brainstorming code I don't have to write myself ;)

Lane Becker replied on March 17, 2008 21:18 to the question "How do I edit existing company/product relationships?" in Get Satisfaction:

yes, totally. we recognize this as an issue in the system, and we're going to figure out a solution soon.

it's a little tricky, because we do want to associate the manufacturer with the product when it's created (somebody made it!) *and also* allow for retail and other associated outlets to connect that product directly to their companies, as well. but, at the moment, our interface doesn't support developing all those relationships in connection with adding a product. soon though! this is definitely a priority for us.

Amy Muller marked one of Roy Steves' replies in All Your Green as useful. Roy Steves replied to the idea "promotions".

Amy Muller replied on March 14, 2008 01:27 to the question "How can I search existing questions for a company?" in Get Satisfaction:

Glad you solved it for yourself, Roy. But it sounds like we need to work on making it clearer too!

Roy Steves replied on March 14, 2008 01:07 to the idea "promotions" in All Your Green:

We're working on implementing a coupon code system so that we could issue coupons to customers, but that backend would then also support general-use discounts like that. It also would give us a chance to offer things to entice repeat customers (ship a coupon code with their order).

It's cool for us to get repeat business, and cool for you to get a discount when you do come back. I love it when everybody wins.

Amy Muller started following the idea "Volunteers to stand in till actual employees sign up, so new companies don't look like ghost towns." in Get Satisfaction.

Amy Muller replied on March 14, 2008 00:54 to the question "How do I edit existing company/product relationships?" in Get Satisfaction:

Hi Roy,

I understand your plight and am investigating for you! Hopefully we can find a solution.

Amy Muller replied on March 14, 2008 00:33 to the idea "promotions" in All Your Green:

I think $5 shipping is fantastic. Another good one is x% off if you buy x amount.

Amy Muller replied on March 14, 2008 00:27 to the discussion "How do like or use Dr. Bronners? Tell Us!" in All Your Green:

Back when I was in college and getting piercings in my ears and nose, Dr. Bronners was always the soap the piercing studios recommended for keeping the new piercings clean while not irritating them.

Thor Muller replied on March 13, 2008 19:30 to the idea "Volunteers to stand in till actual employees sign up, so new companies don't look like ghost towns." in Get Satisfaction:

For me, if I could see that there are active, informed participants around that company or product I'm more inclined to use it. If some of those participants are employees than that's even better. We're already allowing all users to "follow" products and companies they care about--the next step is to use these expressed relationships to foster more interaction around those things. So much to do!

Roy Steves replied on March 13, 2008 19:18 to the idea "Volunteers to stand in till actual employees sign up, so new companies don't look like ghost towns." in Get Satisfaction:

"Or is that the company space doesn't actually have any participation?"

That's still a chicken-and-egg situation, though. I'm less likely to use a channel that is employee-less, since I'd feel like I'm yelling into the void, and other people doing the same is of limited interest to me. But then, one user does not a case-study make.

Leslie Chicoine replied on March 13, 2008 18:50 to the idea "Volunteers to stand in till actual employees sign up, so new companies don't look like ghost towns." in Get Satisfaction:

Interesting! I wonder what's making it feel like a ghost town in the first place? Is it just the wording that "No one"... is here? Or is that the company space doesn't actually have any participation?

If it's the first case then a really light weight way to fill out an empty company would be to feature really active participants right next to the message, "No one from Apple has sponsored, endorsed, or joined the conversation yet. Learn how to get involved."

And, if those active users happen to be representatives of related companies we can display that information, shaming the original company into participation. ;)

Roy Steves replied on March 12, 2008 03:04 to the idea "Volunteers to stand in till actual employees sign up, so new companies don't look like ghost towns." in Get Satisfaction:

Maaaaaaybe... ;)

And Klean Kanteen, and Enviro Products, and just about any manufacturer we carry that hasn't joined up already. The more their brand is supported, the better we do. Huge win/win.

Thor Muller replied on March 12, 2008 00:50 to the idea "Volunteers to stand in till actual employees sign up, so new companies don't look like ghost towns." in Get Satisfaction:

This is a brilliant suggestion, and fits very well into some design processes we're going through around different ways to enable super-empowered customers/partners. Are you itching to be a Dr. Bronner's Soaps volunteer?

Roy Steves replied on March 11, 2008 23:44 to the discussion "We're adding color!" in All Your Green:

Make that four, we added Green!