Get your own customer support community

Recent activity

Subscribe to this feed
  • problem

    Greg replied on November 24, 2009 22:28 to the problem "Time Machine Corrupted Photoshop Files on My Source Drive. Ouch!" in Apple:

    Greg
    After reading through the other experiences and looking into the possible causes, I'm convinced that with Photoshop in particular (as may not be the case with any other Adobe app), it is best to NOT have TM actively running backups while working on your files.

    This seems counter-productive to the way I would like to be able to work; backing up my files as I proceed throughout the day, capturing the current state of a file every hour, but in practice, it's a disaster.

    So the solution to this problem is to save progressive states "manually", as files get worked on. To capture various states in TM, close all of the files being worked on, then run a TM backup.

    I've done this since first experiencing the corrupt files problem, and have not had a problem at all.
  • question

    Greg replied on September 23, 2009 21:06 to the question "XAMPP Control panel says "Another mysql server is already running", but where?" in MySQL:

    Greg
    Interesting thing, XAMPP didn't work because I already had mysql running as a default within the MacOS, but MAMP did let both run at the same time. Molly answered this question, and her procedure worked.
  • star
  • question

    A comment on the question "XAMPP Control panel says "Another mysql server is already running", but where?" in MySQL:

    Greg
    Hey Molly... that did it. Interesting thing, XAMPP didn't work because I already had mysql running as a default within the MacOS, but MAMP did let both run at the same time. Thanks... – Greg, on September 23, 2009 20:39
  • question

    Greg asked a question in MySQL on August 28, 2009 23:38:

    Greg
    XAMPP Control panel says "Another mysql server is already running", but where?
    I downloaded and installed XAMPP on my MacBook Pro (Intel) last night. The install was a cinch, and I was able to "Start" both the Apache server and FTP server, but I was not able to get MySQL to start; kept getting this error:

    Another mysql server is already running!
    XAMPP's MySQL can not start while another mysql
    server is running. Please turn it off and try again.

    Since this is the first time I have installed these, I'm a little baffled. I have never installed XAMPP nor MySQL on this machine before, so I don't know what is in conflict. I've searched for the answer in forums and gotten close to understanding the problem, but no one addresses what to do specifically.

    Any help would be greatly appreciated...
  • problem

    Greg reported a problem in Apple on August 25, 2009 06:00:

    Greg
    Time Machine Corrupted Photoshop Files on My Source Drive. Ouch!
    I'm experiencing a problem with Time Machine, on a MB Pro running 10.5.7 and connected to an 120GB iOmega Portable external via Firewire 400. At the moment, it's a love/hate relationship because TM has saved my butt a couple times this week when I needed to go back a couple iterations on a project; however it has also corrupted some Photoshop files.

    I've been working on 3-4 different layered Photoshop files (CS3) for a Web development project, and while I have been working, I have had my external drive connected and Time Machine running. At three different times, I have observed Time Machine getting hung up during a routine hourly backup cycle. The first time it happened, it had been hung up for about 4 hours, during which, it did not back anything up, and I got an error message when I went to reopen the original file from my hard drive.

    To get Time Machine unstuck requires that I shut down all of my open files, quit all of my apps, and restart. Each time however, the System Preferences will not allow me to stop the backup, nor can I get it to stop from the menu bar drop down. I have tried force quitting the System Preferences unsuccessfully. My only option is a hard shutdown (mashing the start button).

    What's worse is, I have experienced corrupt files as a result of this issue. One of the Photoshop files on my main hard drive would not open; the Photoshop error message said "Could not complete your request because an unexpected end-of-file was encountered". I lost about 4 hours of work (at $75/hr). Since then, I have started making copies of my mission critical files, manually. Just wish I could trust TM and didn't have to do that.

    I suspect that the issue of the files being corrupted has something to do with Time Machine backing up the file while I am actively working on it, but I'm not sure. I'm looking for answers. Most of the time, it's fine. It's just once or twice a day, I experience the evil side of Time Machine.

    Hope this helps others avoid this problem. Please share your experiences and if you have had similar problems with this configuration, let me know how you're coping.
  • problem

    Greg replied on August 25, 2009 04:47 to the problem "I’m MAD AT APPLE" in Apple:

    Greg
    Hi Adam,

    Do you have a question?