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Greg Howard replied on September 20, 2009 18:39 to the problem "Critical errors were found in setup for Adobe Photoshop CS4: The installer database is invalid: please re-install the product from the original media Please see the Setup log file for details. Click Quit to exit Setup." in Adobe:
Well, I solved this problem by doing a clean install of all my software... ugh. I was pointed to this help document by the help desk at the NAPP:
http://go.adobe.com/kb/ts_kb405602_en-us
Hope this might help others with this problem.
I don't understand why adobe help wasn't able to get me that information.
Greg Howard reported a problem in Adobe on September 16, 2009 20:06:
Critical errors were found in setup for Adobe Photoshop CS4: The installer database is invalid: please re-install the product from the original media Please see the Setup log file for details. Click Quit to exit Setup.Hi,
Trying to re-install Ps CS4 due to it running buggy after doing a system tune up. I get this message when running the installer:
"Critical errors were found in setup for Adobe Photoshop CS4:
The installer database is invalid: please re-install the product from the original media
Please see the Setup log file for details. Click Quit to exit Setup."
I have already repaired disk permissions, tried to install from a new user account, downloaded the the installer from the web store again, re installed my os, everything is up to date...
My experience with abobe tech support has been probably my worst with any company in that regard: a total waste of time... and not a small amount of time either.
macbook pro 13" 2.53, 4gb os10.6.1
Please help!
Thanks, Greg
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