Guancous's dashboard

I moved to Washington DC and there are no Washington Mutual branches there. I tried to cancel my account after they charged me three times for a $4 overdraft. They said I needed to cancel it in person. I asked if they could cancel it over the phone or if I could do it over the internet. They said no. I asked if they could e-mail me the information so I could cancel it. They said my only option was to send them a letter. I plan to send them a check with my new bank along with my cancellation letter. No wonder the company is imploding.