Guido's dashboard

Guido replied on November 14, 2008 12:23 to the question "What is error 20013" in Joost:

Heya,

Well, error 20013 occurs if the player is unable to locate the content on our servers. This is a problem our side!

If you send us an email on feedback@joost.com, reporting this error, please also provide us the url to the show, so we can investigate it.

In the mean time, you should be able to watch other shows, until we've sorted out the error.

Cheers, Guido

A comment on the discussion "Webbased Joost, you like it?" in Joost:

Hey Chaser7016. The easiest is probably to search for joost.plugin via spotlight. Press 'show all' and then delete it straight from spotlight. Hope that helps. – Henrk Werdelin, on October 24, 2008 08:54

chaser7016 replied on September 25, 2008 06:31 to the discussion "Webbased Joost, you like it?" in Joost:

hi

im using a mac mini and installed the plug in ... i had audio first time around,but went back to joost and now have no audio.

reinstalling did not help.

How do i uninstall the plug in completely on my Mac?

thanks

nick carrasco replied on September 18, 2008 19:35 to the discussion "Joost Player for Linux?" in Joost:

any 'timeline' for the web-based linux version?

Guido replied on September 09, 2008 10:07 to the discussion "Webbased Joost, you like it?" in Joost:

Hi! I was wondering what you're findings are with the new, web based Joost. Do you like it? Would you like to change things? Please join the discussion!

Guido started a conversation in Joost on September 09, 2008 10:07:

Webbased Joost, you like it?

New Joost Servie: new.joost.com

Guido replied on September 03, 2008 11:55 to the question "Cade o Joost?" in Joost:

Hi Gabriel,

Luckily one of my colleagues was able to translate your question! You want to now, I heard, where Joost stands at the moment?

Well, we have some really exciting things coming up for you! Besides tons of cool content, we're currently running tests on our new webbased player!

It;s going to be awesome, I can tell you that :-)

Guido replied on August 29, 2008 11:23 to the problem "Installation repeatedly fails" in Joost:

Hmm...

Are you using spyware doctor by any chance? If so, please try to following:

In Spyware doctor please go to Settings->General, and uncheck the "Enable kernel compatibility mode" box at the bottom of the page.

Joost should work after changing this setting.

BILL replied on August 28, 2008 21:52 to the problem "Installation repeatedly fails" in Joost:

To Guido from Bill:
I turned off the browser as you suggested to install. When I tried to run the program I got: "C:/program/joost/xulrunner/tvpjsbin.dll is not a valid windows image;" then another message in a grey and white box: "TVPrunner has encountered a problem and has to close." Any suggestions?

Scott Fleckenstein replied on August 27, 2008 14:50 to the question "Is it possible to extract data from the API?" in Get Satisfaction:

Yep. That is explicitly what it is there for :)

Whar are you interested, more specifically, in doing? I can help guide you to a way to bend the API to that will.

Guido asked a question in Get Satisfaction on August 27, 2008 13:04:

Is it possible to extract data from the API?

is it possible to extract data from the API? stuff such as x users have reported y, x users have requested z, etc?

Guido set one of Guido's replies as an official response to "Installation repeatedly fails" in Joost

Guido replied on August 27, 2008 12:39 to the problem "Installation repeatedly fails" in Joost:

Hey!

Can you try installing the plugin, with all your internet browser(s) closed?
That should solve the problem. Please let me know if it works for you!

Cheers, Guido

bdice1400 replied on June 28, 2008 18:45 to the discussion "Joost Player for Linux?" in Joost:

GRRR WANT LINUX.......

Guido started a conversation in Joost on June 12, 2008 13:47:

Joost Player for Linux?

All the responses to our previous message about not making a Linux version of the Joost Player as it exists today, really got to us. As one of our product managers told you already on the forum, a lot of the development on the Joost player is done using Linux. But, the truth is, we will not release a Joost Player, as we know it today, for Linux.

Most of you will have caught on with the news... We are working on a web based version of the Joost Player! Obviously, that's keeping us busy 8 days a week, but the good news is that it will be available for Linux as well! It will arrive after the Windows/Mac version, but we will get there!

Guido started a conversation in Joost on May 27, 2008 10:56:

Do not pay for Joost, it's free!

We've received some emails from the Joost community about sites that are selling Joost software, either on a stand-alone basis or bundled with other software. These sites are NOT, I repeat, NOT associated with Joost. Joost is and always has been free to users - many places on www.joost.com indicate that Joost is free! You should not have to pay to use the Joost software.

Please beware of sites that are selling Joost. If you find one of these sites, please let us know about it immediately, by posting on this thread or sending an email to support@joost.com. If you have already paid for Joost through one of these sites, please contact that site and demand a refund.