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  • problem

    A comment on the problem "Unable to install Booksmart software" in Blurb:

    hadescrawler
    Hi - well thank you for you speedy reply!

    Indeed, I downloaded the program again and this time the file was 36MB instead of 15MB. Ran it and now it works.

    Thanks again! – hadescrawler, on December 03, 2008 22:35
  • problem

    hadescrawler reported a problem in Blurb on December 03, 2008 16:31:

    hadescrawler
    Unable to install Booksmart software
    The installation of Booksmart doesn't work...

    Hello,

    I'm trying to install Booksmart 1.9.9 and it doesn't work.

    I'm running:
    Windows Vista (Service pack 1)
    2 GB RAM
    32-bit OS
    1.6 GHz CPU

    I double-click 'BookSmart_1.9.9.exe' and the installation begins.

    At this point in the installation:
    "Extracting files...
    lib/bsc.jar"

    a dialogue window pops-up and says:
    "C:\Program Files\Booksmart\lib\bsc.jar
    Could not create this file. Shall I try again?"

    I have the option to click:
    Yes, No, or Cancel

    If I click:
    Yes - it appears to try and fail again, and the dialogue window reappears instantly.
    No - an "install4j" dialogue windows pops-up with the message:
    "An error occurred:
    LZMA.LzmaException: LZMA : Data Error
    Error log: C:\Users\[my user name]\AppData\Local\Temp\install4jError58803.log"

    The content of the file 'install4jError58803.log' is:

    Exception:

    LZMA.LzmaException: LZMA : Data Error
    at LZMA.LzmaInputStream.LzmaDecode(LzmaInputStream.java:201)
    at LZMA.LzmaInputStream.fill_buffer(LzmaInputStream.java:233)
    at LZMA.LzmaInputStream.read(LzmaInputStream.java:313)
    at java.io.FilterInputStream.read(Unknown Source)
    at java.io.PushbackInputStream.read(Unknown Source)
    at java.util.zip.ZipInputStream.read(Unknown Source)
    at java.util.zip.ZipInputStream.closeEntry(Unknown Source)
    at java.util.zip.ZipInputStream.getNextEntry(Unknown Source)
    at com.install4j.runtime.installer.helper.content.ContentInstaller.installContent(Unknown Source)
    at com.install4j.runtime.installer.helper.content.ContentInstaller.doStandardInstallation(Unknown Source)
    at com.install4j.runtime.beans.actions.InstallFilesAction.install(Unknown Source)
    at com.install4j.runtime.installer.InstallerContextImpl.performActionInt(Unknown Source)
    at com.install4j.runtime.installer.ContextImpl.performAction(Unknown Source)
    at com.install4j.runtime.installer.controller.Controller.executeActions(Unknown Source)
    at com.install4j.runtime.installer.controller.Controller.handleCommand(Unknown Source)
    at com.install4j.runtime.installer.controller.Controller.start(Unknown Source)
    at com.install4j.runtime.installer.Installer.main(Unknown Source)
    at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
    at sun.reflect.NativeMethodAccessorImpl.invoke(Unknown Source)
    at sun.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source)
    at java.lang.reflect.Method.invoke(Unknown Source)
    at com.exe4j.runtime.LauncherEngine.launch(Unknown Source)
    at com.exe4j.runtime.WinLauncher.main(Unknown Source)

    System properties:

    java.runtime.name=Java(TM) SE Runtime Environment
    exe4j.moduleName=C:\Users\[my user name]\Downloads\BookSmart_1.9.9.exe
    exe4j.semaphoreName=c:_users_[my user name]_downloads_booksmart_1.9.9.exe
    sun.boot.library.path=c:\users\[my user name]\appdata\local\temp\e4j5828.tmp_dir12744\jre\bin
    java.vm.version=10.0-b19
    java.vm.vendor=Sun Microsystems Inc.
    java.vendor.url=http://java.sun.com/
    exe4j.consoleCodepage=cp0
    path.separator=;
    java.vm.name=Java HotSpot(TM) Client VM
    file.encoding.pkg=sun.io
    user.country=US
    sun.os.patch.level=Service Pack 1
    install4j.exeDir=C:\Users\[my user name]\Downloads\
    java.vm.specification.name=Java Virtual Machine Specification
    user.dir=C:\Users\[my user name]\AppData\Local\Temp\e4j5828.tmp_dir12744
    java.runtime.version=1.6.0_04-b12
    java.awt.graphicsenv=sun.awt.Win32GraphicsEnvironment
    java.endorsed.dirs=c:\users\[my user name]\appdata\local\temp\e4j5828.tmp_dir12744\jre\lib\endorsed
    os.arch=x86
    java.io.tmpdir=C:\Users\[my user name]\AppData\Local\Temp\
    line.separator=

    java.vm.specification.vendor=Sun Microsystems Inc.
    user.variant=
    exe4j.tempDir=C:\Users\[my user name]\AppData\Local\Temp\e4j5828.tmp_dir12744
    os.name=Windows Vista
    proxySet=false
    sun.java2d.noddraw=true
    sun.jnu.encoding=Cp1252
    java.library.path=C:\Users\[my user name]\Downloads;.;C:\Windows\Sun\Java\bin;C:\Windows\system32;C:\Windows;C:\Windows\system32;C:\Windows;C:\Windows\System32\Wbem;C:\Program Files\QuickTime\QTSystem\;C:\Program Files\Pinnacle\Shared Files;C:\Program Files\Pinnacle\Shared Files\Filter;C:\Program Files\Avid\Avid Liquid 7\QTPlugIns;C:\Program Files\Pinnacle\Shared Files\;C:\Program Files\Pinnacle\Shared Files\\Filter;c:\users\[my user name]\appdata\local\temp\e4j5828.tmp_dir12744\jre\bin
    java.specification.name=Java Platform API Specification
    java.class.version=50.0
    sun.management.compiler=HotSpot Client Compiler
    exe4j.isInstall4j=true
    os.version=6.0
    user.home=C:\Users\[my user name]
    user.timezone=America/New_York
    java.awt.printerjob=sun.awt.windows.WPrinterJob
    file.encoding=Cp1252
    java.specification.version=1.6
    java.class.path=C:\Users\[my user name]\AppData\Local\Temp\e4j5828.tmp_dir12744\i4jruntime.jar;C:\Users\[my user name]\AppData\Local\Temp\e4j5828.tmp_dir12744\user.jar;C:\Users\[my user name]\AppData\Local\Temp\e4j5828.tmp_dir12744\platform.zip;
    user.name=[my user name]
    java.vm.specification.version=1.0
    java.home=c:\users\[my user name]\appdata\local\temp\e4j5828.tmp_dir12744\jre
    sun.arch.data.model=32
    exe4j.launchName=C:\Users\[my user name]\Downloads\BookSmart_1.9.9.exe
    user.language=en
    java.specification.vendor=Sun Microsystems Inc.
    awt.toolkit=sun.awt.windows.WToolkit
    java.vm.info=mixed mode
    exe4j.unextractedPosition=15204362
    java.version=1.6.0_04
    java.ext.dirs=c:\users\[my user name]\appdata\local\temp\e4j5828.tmp_dir12744\jre\lib\ext;C:\Windows\Sun\Java\lib\ext
    sun.boot.class.path=c:\users\[my user name]\appdata\local\temp\e4j5828.tmp_dir12744\jre\lib\resources.jar;c:\users\[my user name]\appdata\local\temp\e4j5828.tmp_dir12744\jre\lib\rt.jar;c:\users\[my user name]\appdata\local\temp\e4j5828.tmp_dir12744\jre\lib\sunrsasign.jar;c:\users\[my user name]\appdata\local\temp\e4j5828.tmp_dir12744\jre\lib\jsse.jar;c:\users\[my user name]\appdata\local\temp\e4j5828.tmp_dir12744\jre\lib\jce.jar;c:\users\[my user name]\appdata\local\temp\e4j5828.tmp_dir12744\jre\lib\charsets.jar;c:\users\[my user name]\appdata\local\temp\e4j5828.tmp_dir12744\jre\classes
    install4j.appDir=C:\Users\[my user name]\AppData\Local\Temp\
    java.vendor=Sun Microsystems Inc.
    file.separator=\
    java.vendor.url.bug=http://java.sun.com/cgi-bin/bugreport.cgi
    sun.io.unicode.encoding=UnicodeLittle
    sun.cpu.endian=little
    sun.desktop=windows
    sun.cpu.isalist=pentium_pro+mmx pentium_pro pentium+mmx pentium i486 i386 i86

    Please let me know if you need more info.

    Looking forward to your reply.

    Thanks.