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  • problem

    A comment on the problem "Throttling" in Netflix:

    Hagbard Celine
    Hi, Cameron.
    I had a "four-at-a-time unlimited" membership; whichever disc I received in the morning, I would mail back no later than the next morning. While I'm uncertain exactly what triggered the periods of throttling, it appeared to me that returning more than one disc at a time (on the four occasions that this happened) raised some sort of "red flag" on the Netflix servers. When these two-disc returns occured, it was from my use of more than one disc per day, not from my keeping any disc for longer than a day. I'm sorry if I'm being unclear; I do know that hundreds of similar testimonials exist elsewhere online, and that Netflix only started offering free trials as a settlement of the class-action lawsuit against them. I won't name the competitor here, but I currently use a fair and responsive rental service. – Hagbard Celine, on May 22, 2008 23:27
  • problem

    A comment on the problem "Throttling" in Netflix:

    Hagbard Celine
    This is Netflix's policy for users (like "Words for the Wind," above, and myself) who try to maximize their "unlimited" usage. They throttled me (four times, in total, over three months) when I returned more than one disc per day. Entertainment Industry users and other film researchers tend to notice this policy more than average users. – Hagbard Celine, on May 21, 2008 23:15
  • question

    Hagbard Celine asked a question in Progressive on May 06, 2008 22:38:

    Hagbard Celine
    Rate quotes
    Progressive's rate quotes in no way reflect what you will actually be charged. They raised my rates twice; the second time, my monthly charge was twice what they quoted me.
    I'll never use their services again.
  • problem

    Hagbard Celine reported a problem in LimeWire on March 21, 2008 19:51:

    Hagbard Celine
    Customer Service
    Limewire deletes e-mail addresses of its subscribers within six months, despite selling 12-month subscriptions.
    I have contacted their customer non-service department several times, and they have refused to acknowledge my repeated requests for re-downloading instructions (I have five months left in my subscription).
    This is an obvious attempt to bilk subscribers into paying twice for a 12-month subscription.
  • problem

    Hagbard Celine reported a problem in USPS on March 21, 2008 19:27:

    Hagbard Celine
    Delivery
    USPS continues to deliver unsolicited (junk) mail, despite my having registered with all bulk companies THRICE (at $5 per registration).
    This is a gambit to raise more money for USPS, but is exceedingly wasteful and environmentally unfriendly: I receive POUNDS of junk mail every week.
  • problem

    Hagbard Celine reported a problem in Qwest on March 21, 2008 19:20:

    Hagbard Celine
    Billing
    QWest has proven unable to send bills either to the correct address or on time.
    They continually attempt to assess late fees against me, which I have to subsequently have removed at the telephone CSR Supervisor level.
    I strongly suspect that this modus operandum is a method of bilking subscribers.
  • problem

    Hagbard Celine reported a problem in HP on March 08, 2008 23:46:

    Hagbard Celine
    Shoddy workmanship
    HP notebooks are shoddily built; two keyboard keys have fallen off, my optical drive has broken three times, and the hard drive needed to be replaced.
    A ripoff at any price.
  • problem

    Hagbard Celine reported a problem in Netflix on March 08, 2008 23:30:

    Hagbard Celine
    Throttling
    Netflix continues to throttle members and delay mailings.
    It is impossible to maximize one's rentals, as Netflix prevents the "unlimited" rentals that they advertise.
    Despite having lost a class-action lawsuit for this very practice, they continue to greedily deny their members fair usage.