Hanan's dashboard

I'm surprised to hear that. Mine was just replaced a little over a week ago and I was told it's the same exact material. This is actually the third replacement of the palm rest in three years for me. – Hanan, on November 16, 2009 19:21

I'm surprised to hear that. Mine was just replaced a little over a week ago and I was told it's the same exact material. This is actually the third replacement of the palm rest in three years for me. – Hanan, on November 16, 2009 19:20

Apple is in the process of replacing my palm rest, plastic around the display and the plastic at the base of the computer. Over the phone I expressed my concern to the Apple rep handling my case..."it's being replaced with the same defective material and will eventually crack again". I also explained that I thought it was unfair to those whose warranty had expired. He said that even if your applecare is expired, Apple will continue to replace your palm rest (but no other area). So that' some good news. I just hope they stick to their promise...and that nothing else cracks again except for the palm rest.

Yes, Apple will replace the chipped area BUT, they replace it with the same defective material. Therefore several months down the road it will chip again. They have replaced mine more than once but what happens when I'm out of warranty? Then I'm stuck with this defective product.