HB's dashboard

TomTom as a company sucks, however I really like MY TomTom. After raging against TomTom on this site I got some great advice.. TomTom will NOT HELP YOU! Look else where. I got great information from this site. I took my TomTom to Radio Shack Cost a fraction of what TomTom wanted (Buy new) and it works now!! WoooHoooo!!+

I wish it was that easy.... TomTom kept freezing and then turning off over the last few months, then last week I put it on the dash and plugged it in only to smell something hot and burning... I unplugged it immediatly and then took it down only to see a couple of small sparks fall out of the bottom of it! BAD! Since then TomTom has been dead. This has to be a manufactures defect because I have never even so much as left my TomTom in my car when it was hot and have always followed ALL of the manufacturers directions and use of proper cables etc. Still wont matter TomTom as a company sucks and wont do anything to help!!

I wonder if Rob actually works for TomTom anymore?.... I have had nothing but hassles and rudeness from TomTom customer service. If everyone in that company is as unhappy and feels a complete lack of desire to provide help as the folks I have encountered I would be surprised if anyone would stay employed for this company for more than a few weeks. I actually ended up sending my TomTom off to Radio Shack for $20- I am hoping they can fix it, because as you can see by these (many, many) unhappy posts TomTom expects its customers to throw any malfunctioning or defective GPS they produce and sell just so you can buy a new one.... Once bitten, twice NEVER AGAIN BUY A TOMTOM! – HB, on September 01, 2009 15:01

I wonder if Rob actually works for TomTom anymore?.... I have had nothing but hassles and rudeness from TomTom customer service. If everyone in that company is as unhappy and feels a complete lack of desire to provide help as the folks I have encountered I would be surprised if anyone would stay employed for this company for more than a few weeks. I actually ended up sending my TomTom off to Radio Shack for $20- I am hoping they can fix it, because as you can see by these (many, many) unhappy posts TomTom expects its customers to throw any malfunctioning or defective GPS they produce and sell just so you can buy a new one.... Once bitten, twice NEVER AGAIN BUY A TOMTOM! – HB, on September 01, 2009 15:01

I wonder if Rob actually works for TomTom anymore?.... I have had nothing but hassles and rudeness from TomTom customer service. If everyone in that company is as unhappy and feels a complete lack of desire to provide help as the folks I have encountered I would be surprised if anyone would stay employed for this company for more than a few weeks. I actually ended up sending my TomTom off to Radio Shack for $20- I am hoping they can fix it, because as you can see by these (many, many) unhappy posts TomTom expects its customers to throw any malfunctioning or defective GPS they produce and sell just so you can buy a new one.... Once bitten, twice NEVER AGAIN BUY A TOMTOM! – HB, on September 01, 2009 15:00

Hi, I have had similar problems with the NON-SUPPORT from TomTom customer service. My TomTom is only 18 months old and seems to have some sort of short in it and is NOT working at all. I called TomTom and was treated very rudely and told that they dont service or repair products outside of 1 yr REGARDLESS of whether I am willing to pay them- AND that they still manufacture that product. Boy was I MAD!! They dont seem to care whether they loose customers either..... I work in technology field and have an idea that TomTom as a company wont be around much longer. Anyway, after reading about Mo experience I contacted Radio Shack and they are more than happy to have a look at my TomTom and repair my little road navigator. It really is unfortunate that the companies polices suck so bad because I do like my TomTom but I will NOT EVER purchase one again.... – HB, on August 26, 2009 16:42