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Heidels replied on June 26, 2008 20:06 to the problem "Need tutorial to use cradle charger" in Incipio Technologies | iPhone iPod Zune and SmartPhone Accessories:
Sorry to hear about your charger! We are more than happy to exchange or return your charger. Please visit www.myincipio.com/returns and complete the online return form.
Heidels replied on June 16, 2008 23:46 to the question "When are iPhone 3G cases expected to be available?" in Incipio Technologies | iPhone iPod Zune and SmartPhone Accessories:
Our latest collection of cases for the new 3g iPhone will be available for purchase online by the 11th of July at www.myincipio.com.
We have some great new designs in the works! Be sure to check them out!
Thank you for choosing Incipio!
Heidels replied on June 05, 2008 17:56 to the problem "iPod for Ebooks" in Incipio Technologies | iPhone iPod Zune and SmartPhone Accessories:
Heidels replied on May 08, 2008 18:14 to the idea "Orion sleeve case for the Zune 80 GB?" in Incipio Technologies | iPhone iPod Zune and SmartPhone Accessories:
Thanks for the inquiry! We love them too, however, the ORION sleeve is designed for slim devices and does not provide optimum function for the Zune 80gb.
A couple of my favorite cases for the 80gb Zune are the Leather Flip Case or the Wallet case. Check them out at www.myincipio.com.
Have a good one!
Heidels replied on May 06, 2008 22:11 to the question "Returning an Item I have not Received" in Incipio Technologies | iPhone iPod Zune and SmartPhone Accessories:
Heidels replied on April 29, 2008 22:07 to the question "Simple question: Orion Sleeve dimensions" in Incipio Technologies | iPhone iPod Zune and SmartPhone Accessories:
The ORION Sleeve for the MacBook Air measures 23.5cm X 34cm. To order your sleeve today visit us at www.myincipio.com!
Eric Suesz marked one of Heidels' replies in Incipio Technologies | iPhone iPod Zune and SmartPhone Accessories as useful. Heidels replied to the question "Why Won't Incipio Answer My Emails to Customer Support?".
Heidels replied on April 10, 2008 16:43 to the question "Why Won't Incipio Answer My Emails to Customer Support?" in Incipio Technologies | iPhone iPod Zune and SmartPhone Accessories:
Hello. The reason you have not heard a response is because our customer service email is support@incipiotech.com whereas you had emailed support@incipio.com. So we actually never received your inquiry. We look forward to clearing up payment with you and getting your order shipped off as soon as possible.
Incipio replied on March 29, 2008 22:32 to the problem "How can i check my order status?" in Incipio Technologies | iPhone iPod Zune and SmartPhone Accessories:
We have added further integration with our shipping partners to better assist our customers with order tracking and as well as order status.
Please visit our shipping page, located at:
http://www.myincipio.com/category/con...
There, you will find direct integration with FedEx and DHL.
Thank you,
Incipio
Heidels replied on March 20, 2008 21:47 to the problem "How can i check my order status?" in Incipio Technologies | iPhone iPod Zune and SmartPhone Accessories:
You will need to contact us via email at support@incipiotech.com
Include the following:
-Order Number
-Email address used when placing the order
We will generate an account for you and email your login information.
Heidels replied on March 13, 2008 21:35 to the question "Can I display video from my iPod with video on a TV?" in Incipio Technologies | iPhone iPod Zune and SmartPhone Accessories:
Absolutely. All you need is an Incipio iPod AV cable and a television with RCA video and audio inputs (or the Universal Dock with an S-video cable and a television with S-video input). Then do this:
1. Connect the Fifth Generation iPod to your TV using the iPod AV cable or connect the Universal Dock to the TV and place the iPod in the dock.
2. Turn on your TV and set it to display from the input ports to which your iPod or dock is connected.
3. On your iPod, make sure TV Out is set to Ask or On (Select Video > Video Settings > TV Out)
4. Then, select Videos and then select a video to play from either the Video Playlists, Movies, or Music Videos menus.
Note: You must use the Incipio iPod AV Cable to connect the Fifth Generation iPod to a television. Other cables make have similar connectors, but are not wired internally the same way. For more information, see the Fifth Generation iPod Tutorial or the Fifth Generation iPod Features Guide.
Heidels asked a question in Incipio Technologies | iPhone iPod Zune and SmartPhone Accessories on March 13, 2008 21:34:
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