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Sorry to hear about your charger! We are more than happy to exchange or return your charger. Please visit www.myincipio.com/returns and complete the online return form.

Our latest collection of cases for the new 3g iPhone will be available for purchase online by the 11th of July at www.myincipio.com.

We have some great new designs in the works! Be sure to check them out!

Thank you for choosing Incipio!

Yes. There are many sources and guides online that show you and teach you how to use Ebooks with your iPod.

I hope this was helpful!

Thanks for the inquiry! We love them too, however, the ORION sleeve is designed for slim devices and does not provide optimum function for the Zune 80gb.
A couple of my favorite cases for the 80gb Zune are the Leather Flip Case or the Wallet case. Check them out at www.myincipio.com.

Have a good one!

Hi Lucy,

Please give us a call at 800-733-0088 ext. 204 to cancel your order.

For us antedeluvians, that's 9.24 inches by 13.36 inches. Thanks.

The ORION Sleeve for the MacBook Air measures 23.5cm X 34cm. To order your sleeve today visit us at www.myincipio.com!

Hello. The reason you have not heard a response is because our customer service email is support@incipiotech.com whereas you had emailed support@incipio.com. So we actually never received your inquiry. We look forward to clearing up payment with you and getting your order shipped off as soon as possible.

We have added further integration with our shipping partners to better assist our customers with order tracking and as well as order status.

Please visit our shipping page, located at:

http://www.myincipio.com/category/con...

There, you will find direct integration with FedEx and DHL.

Thank you,
Incipio

You will need to contact us via email at support@incipiotech.com

Include the following:

-Order Number
-Email address used when placing the order

We will generate an account for you and email your login information.

Absolutely. All you need is an Incipio iPod AV cable and a television with RCA video and audio inputs (or the Universal Dock with an S-video cable and a television with S-video input). Then do this:

1. Connect the Fifth Generation iPod to your TV using the iPod AV cable or connect the Universal Dock to the TV and place the iPod in the dock.
2. Turn on your TV and set it to display from the input ports to which your iPod or dock is connected.
3. On your iPod, make sure TV Out is set to Ask or On (Select Video > Video Settings > TV Out)
4. Then, select Videos and then select a video to play from either the Video Playlists, Movies, or Music Videos menus.

Note: You must use the Incipio iPod AV Cable to connect the Fifth Generation iPod to a television. Other cables make have similar connectors, but are not wired internally the same way. For more information, see the Fifth Generation iPod Tutorial or the Fifth Generation iPod Features Guide.