Heidi's dashboard

Heidi asked a question in Pivotal Labs on July 22, 2008 21:52:

Tracker down?

Tracker is down. We can't connect to it.

Heidi asked a question in Pivotal Labs on July 22, 2008 21:04:

Application errors happening to many people

Frequent application errors these days: An application error has occured. Some of your changes have been rolled back. Sometimes your changes aren't rolled back.

-we just created a new story
-clicked save
-then saw this error
-then tried to search for the story by label
-then we saw the error a couple more times
-ultimately we got lucky and our work was not erased - the story showed up at the top of the icebox as it usually does

Heidi replied on July 12, 2008 00:36 to the problem "ThreadManager caught an exception" in Pivotal Labs:

This happened today again when two of us were doing something to the same story I think.

Heidi replied on July 12, 2008 00:26 to the problem "Unresponsive Script Error in Firefox" in Pivotal Labs:

I notice consistently that if I leave tracker open in Firefox and then my Mac goes to sleep, when I come back to tracker in Firefox I get this error.

Heidi asked a question in Pivotal Labs on July 12, 2008 00:25:

Some stories moving on their own

We've seen some stories moving around on their own this week. A couple restarts moved magically to the bottom of the backlog. Today, two started stories moved above the accept/reject stories. Thought you should know. When I move things back where they should go they do seem to stay there. The history of the stories that moved on their own does not show that someone moved them there.

Heidi replied on June 27, 2008 16:12 to the question "We are all seeing different things in tracker right now" in Pivotal Labs:

OK that explains what happened. Thanks Mark!

Heidi replied on June 26, 2008 18:06 to the question "We are all seeing different things in tracker right now" in Pivotal Labs:

We just saw some more discrepancies. Earlier today (hours ago) I switched our sprint end date from Thursday to Friday. That moved the stories in my view of tracker so there are still a lot of done stories in Current, and the remainder of unstarted stories are in the backlog.

That didn't update on Tushar's screen until he just hit refresh.

I might have changed the sprint end date yesterday too.

So maybe these refresh issues are related to that functionality. It's probably worth testing.

Heidi replied on June 25, 2008 00:10 to the question "We are all seeing different things in tracker right now" in Pivotal Labs:

I moved the bug stories to the top of the backlog a second time and now they seem to be there for everyone.

It was very strange to have already done this and some people saw the change and some didn't.

I've had the experience before where I made a change and it didn't get saved, but I think that was a different issue.

Heidi asked a question in Pivotal Labs on June 24, 2008 23:37:

We are all seeing different things in tracker right now

Half of us are not seeing the same thing in tracker right now. This is very bad and needs to be fixed.

The top of our backlog should be showing about 27 bugs. A few of us see that but most of us see a couple chores at the top of the backlog.

We've tried logging out and logging in. Quitting firefox and restarting it.

We need to be working in the right priority order but we are not all seeing the same things.

Help!

(note, i've also been seeing issues like I delete a story and it is not showing up as deleted after a little bit of time but that is less urgent)

Heidi reported a problem in Pivotal Labs on June 03, 2008 21:46:

Story changing order on its own in Current

We've seen this for the past two days or so.
1. Put story at the bottom of current. It appears as if it is going to stay there.
2. Later, not quite sure when, the story moves near the top of current on its own.
3. This is happening in our current sprint with the story called "Autofill prepay on receipts page". #189218 Jon put that at the bottom after the Sprint End release marker.
4. The history of the story shows that it should be after the release marker Sprint End which is at the bottom of current. However if you look at current you will see that it is not in that location.

I just moved that story into our icebox so no one will work on it. I added a story called "test story" 189402 and put it in the same place to see if that moves on its own too.

Heidi shared an idea in Pivotal Labs on May 01, 2008 20:39:

Sending story comments via email

Sending comments via email is a great new feature. It feels like it is making our work more interactive. Thanks!

Heidi replied on April 28, 2008 22:18 to the idea "Add reason story got rejected to rejection email" in Pivotal Labs:

Hey thanks for your reply. I understand the situation. Looking forward to the new update!

Heidi replied on April 10, 2008 17:39 to the problem "Application error" in Pivotal Labs:

Hi - haven't seen this in a while.

Heidi shared an idea in Pivotal Labs on April 05, 2008 00:16:

Add reason story got rejected to rejection email

1. Story gets rejected
2. Owner of story gets email.
3. Feature suggestion: Include the reason why the story got rejected in the email sent to the story owner.

Heidi asked a question in Pivotal Labs on March 25, 2008 00:01:

Out of sequence error & stale command error

Out of sequence error
(client: 1206402001886 <session:>t doing anything.

Whoops now I got a stale error as I was writing this up and doing nothing in tracker:
Error executing a stale commands: Type Error: this._resource has no properties (queue contents are: []) Please click OK to reload tracker.

You have a typo in that above error message which you might want to fix. (commands should be command)

Turns out that multiple people just got these. One person was editing a comment and one was trying to upload a photo and another was starting a story. Everyone was able to accomplish what they wanted either on the first try or a subsequent one.

Heidi reported a problem in Pivotal Labs on March 24, 2008 23:49:

Application error

Application error just happened when trying to delete release marker in icebox.

Looks like it did delete the marker as I wanted, however.

Heidi shared an idea in Pivotal Labs on March 17, 2008 18:23:

Add search parameter for # of bugs in sprint, and done bugs in sprint

Allow user to search for total number of bugs in sprint and number of bugs that are finished in sprint. Same for chores.

Heidi replied on March 17, 2008 18:08 to the problem "Application Error when making changes" in Pivotal Labs:

I spoke too soon. Sometimes it is working. Sometimes it is not. I just got an unresponsive script error. Jerry tried to put in an estimate and it didn't save it.

Heidi replied on March 17, 2008 18:02 to the problem "Application Error when making changes" in Pivotal Labs:

Now things seem to be working.

Heidi replied on March 17, 2008 17:28 to the problem "Application Error when making changes" in Pivotal Labs:

Hi. As of this morning we are still having issues. Most recent ones:
-Entered a bug. Got an application error.
-Tried to upload a file. Got an application error.
-Tracker is unusable right now. If you need further information, you can call or skype usus.