Sebastian's dashboard

Sebastian replied on February 18, 2009 02:14 to the question "Survey Results" in pollograph:

trinity, please drop us a mail at hello [at] pollograph [dot] com with your exact requirements. I'll see what I can do.

Sebastian replied on February 17, 2009 18:28 to the question "Survey Results" in pollograph:

Hi trinity, as of now, pollograph does not support custom reports. We're working on it.

You can download a XLS version of your survey results. The format of this XLS is standard and non-customisable. As of now, we do not foresee custom XLS files as a requirement for the majority of users. Allow us to take in your query as a feedback for future revisions.

Have a good week ahead!

Sebastian posted an update in pollograph on January 24, 2009 18:14:

New Design Template: Minimalist

We just added a spanking new survey design template "Minimalist" last night! If you're using it, let us know what you think about it.

Sebastian marked one of Harold Cataquet's replies in pollograph as useful. Harold Cataquet replied to the idea "What's my name?".

Sebastian replied on January 24, 2009 17:52 to the idea "What's my name?" in pollograph:

That's a good point about linking from an identifier in a question type as a particular ID to a user. Let us take sometime to analyse if that'll be a good situation to have - probably an option for creators to tag answers as an identifier. I could see how this could be useful.

Thanks Harold!

Sebastian replied on January 24, 2009 02:48 to the idea "What's my name?" in pollograph:

Harold, if you wish to ask for personal details within the question, disable "Ask for optional name at end of survey" and create a "Sentence Response" question type in your survey. Simply put a one liner "Name" as your side option, and you're done!

If you want to collect a slew of personal details, within the same "Sentence Response" question, list "Name", "Address", "Age" etc. as your side options.

You can rearrange this question and place it anywhere in your survey, like all questions.

Thanks for the idea, it's great to hear from you.

Sebastian replied on January 21, 2009 02:38 to the idea "Summary scores" in pollograph:

This is a great idea, and will likely be in our next update. Thanks Harold!

Sebastian replied on January 13, 2009 18:57 to the question "Column Headers in Matrix Choice" in pollograph:

Harold, the table which styles your survey is fluid, causing cells of each table to follow the longest length of text in the column. There is a way to ensure that text stays in each line through CSS ("look up white-space: none;") but that'd be too restrictive.

However if that's what you want, you can link up your own custom CSS file. I'd recommend it only if you are comfortable with CSS, or else you might want to keep to one of our templates.

For more information, refer to: http://www.pollograph.com/kb/docs/wri...

Sebastian replied on January 13, 2009 18:00 to the question "how to get link for my questionnaires? i want to share it with my friends?" in pollograph:

dze, to link pictures, add a question type: HTML/Media/Text. In the textarea box field, add in the <img> HTML tag to link your pictures.

For example, if your picture is found on http://www.website.com/picture.jpg, you will add this HTML tag:

<img src="http://www.website.com/picture.jpg">

Sebastian replied on January 13, 2009 17:57 to the idea "Renaming Surveys" in pollograph:

Harold, I'm not sure what you mean by you can rename surveys .. Surveys that are published are "non-renameable" (or for that matter, un-editable!). I'd advise you to make use of the Preview function, to give your surveys a live preview. That way you don't have to re-create new surveys each time you have a mistake.

Most recent created surveys are listed at the bottom. Most users don't have more than 5 surveys, so I'm not sure if a directory-style listing is appropriate. We'll keep that in mind, thanks!

Sebastian replied on January 13, 2009 16:26 to the problem "Template not Saved" in pollograph:

=)

Sebastian set one of Sebastian's replies as an official response to "Saving Survey Forms for Later Use" in pollograph

Sebastian replied on January 13, 2009 15:18 to the idea "Saving Survey Forms for Later Use" in pollograph:

Harold, this is a good idea and one that you rightfully pointed out that it will be useful to many. I'll put this onto our To-do list. We'd love to hear from our users, thank you for your suggestion.

Sebastian replied on January 13, 2009 15:13 to the question "Column Headers in Matrix Choice" in pollograph:

Harold, column headings are positioned based on the templates that you are using. The templates available on Pollograph now are left aligned. You may like to use your custom CSS stylesheet to have them center aligned.

Sebastian replied on January 13, 2009 15:09 to the problem "Template not Saved" in pollograph:

Harold, templates aren't saved in Preview mode. To set your templates, change it in your survey settings. What happens in Preview, stays in Preview. Hope this helps!

Sebastian asked a question in Get Satisfaction on January 13, 2009 08:20:

Customizing the "Feedback" widget with my images?

Can I customize the "Feedback" button in the widget? I'd love to put my own picture up or something.

Sebastian replied on January 13, 2009 08:18 to the problem "Google Chrome" in pollograph:

Harold, I was able to load the survey creator page without any problems on the latest download of Google Chrome. I'm on XP with SP2.

If you are still experiencing problems with Google Chrome, try using Mozilla Firefox, Internet Explorer 7 (and up), Safari or Opera.

Sebastian replied on January 13, 2009 08:17 to the problem "Google Chrome" in pollograph:

Harold, I was able to load the survey creator page without any problems on the latest download of Google Chrome. I'm on XP with SP2.

If you are still experiencing problems with Google Chrome, try using Mozilla Firefox, Internet Explorer 7 (and up), Safari or Opera.

Sebastian replied on January 10, 2009 07:20 to the question "Replying by e-mail instead of web interface?" in Get Satisfaction:

It'll be a nice feature to have, though I understand that also means by passing the web and subsequent click throughs. Good luck, and thanks for the great service.

Sebastian asked a question in Get Satisfaction on January 10, 2009 06:57:

Replying by e-mail instead of web interface?

Is there a feature on Get Satisfaction that we can reply to questions by e-mail (instead of logging onto the web interface)?