Help Desk's dashboard

Help Desk replied on November 06, 2009 17:21 to the problem "Link to Get Satisfaction broken in email" in Get Satisfaction:

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Eric Suesz, Nov 06 09:20 am (PST):

This is still broken. I get this error:

Safari can’t open the page “http://getsatisfaction.comhttp://getsatisfaction.com/plans?utm_campaign=create_a_community

Help Desk replied on October 28, 2009 19:35 to the question "Why won't my support links show up when I add them?" in Get Satisfaction:

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Amy Muller, Oct 28 12:35 pm (PDT):

That's what I was wondering. I don't think we ever solved that.

On Wed, Oct 28, 2009 at 11:56 AM, Bill Palmer <bill@getsatisfaction.com>wrote:

> lol I think this is the same bug you ran into when trying to add links to
> Mozilla's Raindrop community/product or whatever it was.
>
> --Bill
>
>
> On Wed, Oct 28, 2009 at 11:54 AM, Eric Suesz <
> notifications-support@getsatisfaction...> wrote:
>

Help Desk replied on October 28, 2009 18:57 to the question "Why won't my support links show up when I add them?" in Get Satisfaction:

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bill, Oct 28 11:57 am (PDT):

lol I think this is the same bug you ran into when trying to add links to
Mozilla's Raindrop community/product or whatever it was.

--Bill

On Wed, Oct 28, 2009 at 11:54 AM, Eric Suesz <
notifications-support@getsatisfaction...> wrote:

Help Desk replied on September 02, 2009 18:09 to the problem ""Stop following topic" has a bug" in Get Satisfaction:

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thor, Sep 02 11:09 am (PDT):

This was the consequence of people who had multiple accounts setup inside Get Satisfaction. If they unfollowed a topic with one account and were still following it with another account they would still receive email updates. The fix is to limit yourself to one account.

Help Desk replied on August 25, 2009 14:16 to the problem "Need to merge two companies." in Get Satisfaction:

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thor, Aug 25 07:16 am (PDT):

This has been fixed as requested.

Help Desk replied on August 12, 2009 14:59 to the problem "My employee badge and title don't show up in responses." in Get Satisfaction:

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Heather, Aug 12 07:59 am:

Any progress on this issue? I would really like my responses to be able to be marked "official".

Help Desk replied on July 24, 2009 06:34 to the problem "footer customization not working after recent upgrade" in Get Satisfaction:

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thor, Jul 23 11:18 pm:

Hi Arielle,
We'll get this working for you tomorrow (Friday). The problem is that your footer customization relied on our old html and css which changed with this release. If your footer had been independent it would have been intact during the transition.

Apologies for the hiccup.

Help Desk replied to "New layout is wrapping funny on my company site", but it was removed. see the change log